Verified
6/10 Okay
Jee
Oct 11, 2023
Liked: Staff & service, property conditions & facilities
We stayed in a superior twin room for two nights and had to complain about the lack of hot water in the tub a couple of times. The staff responded immediately to fix the problem, which was nice, but it was difficult to understand why the hotel had a continuous problem providing hot water in the shower. The floor of the room was too dirty to walk on barefoot - my daughter likes to run around without shoes, nor socks and after a few steps we found that her feet were BLACK. This hotel has incredible views of the sea, which we enjoyed very much. The staff were super kind and nice, greeting us with smiles all the time. The breakfast was simple but delicious, but the quality of food at the restaurant was average, not meeting my expectations. (You can find better quality food with the same menu in Santiago. The pisco sour was delicious though.) The neighborhood is not touristy, which we liked because we dislike crowded places. However, for that reason, it was difficult to find any good restaurants near the hotel. To sum up, overall it was a nice place for a short family trip in a secluded and quiet place.
Jee
Stayed 2 nights in Oct 2023
