Hi Lindsay! We sincerely apologize for the multitude of issues that significantly impacted your stay. The uncleanliness, missing amenities, and safety concerns you described are unacceptable and fall far short of the standards we strive to deliver.We're launching a thorough investigation into housekeeping procedures to ensure all units are meticulously cleaned before each guest's arrival. This includes floors, surfaces, showers, furniture drawers, and appliances. We'll replace or refurbish any malfunctioning equipment and ensure smoke-free environments through stricter cleaning protocols.Missing amenities like bedding, lampshades, and light bulbs will be addressed. Additionally, we'll ensure all safes are operational for guest use.We understand the frustration and disappointment this caused, especially for your daughter. Your feedback is crucial in helping us identify areas for significant improvement. We take pride in providing a clean, comfortable, and safe environment for all our guests, and we hope you'll consider giving us another chance in the future. If so, please reach out to us directly, and we'll ensure you have a significantly improved experience.

Hi Tiffany! We understand your extreme frustration and disappointment with your recent stay. A lack of hot water is a significant inconvenience, and the fact that we were aware and didn't inform you beforehand is unacceptable. We sincerely apologize for this failing.The strong marijuana odor is also a serious concern. We have strict no-smoking policies in place, and we will be thoroughly investigating this issue to take appropriate action.A stay with no hot water and pervasive marijuana odor is completely unacceptable, and a 1-star rating reflects that. We are committed to improving and regaining the trust of our guests.

Hi Ravi! We're delighted to receive a perfect 5 out of 5 rating from you! Your satisfaction is our priority, and knowing we delivered a thoroughly enjoyable stay is very rewarding. Thank you for choosing us and for sharing your positive feedback!

Hello Anfisa, We regret to hear about the inconvenience you experienced during your stay. We appreciate your feedback and will share it with our team for further improvement. Our goal is always to provide a comfortable stay for all our guests. Thank you for bringing this to our attention.

Hello Elaine, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any further details about your stay. We value your feedback and would like the opportunity to address any concerns you may have.

Hello Katie, We appreciate your detailed feedback about your recent stay with us. We are glad to hear that you found our hotel to be spacious and conveniently located. Your comments about the room cleanliness have been noted and will be addressed accordingly. We hope to have the opportunity to welcome you back in the future.

Hello Gina, We are disheartened to hear about your experience and regret that we did not meet your expectations. Feedback is valuable to us for improvement, and we will address these concerns internally. We aspire to ensure all guests have a comfortable stay and we apologize for any inconvenience caused during your time with us.

Hello Bettie, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us with any feedback you may have from your recent visit. We hope to welcome you back soon for an even better experience.

Hello April,We're glad you enjoyed our beachfront location and affordable rates. Your feedback about the hot water is duly noted. We appreciate your positive review and hope to welcome you back for another pleasant stay.

Hi Daryl! Thank you for the glowing 5-star review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations. We look forward to welcoming you back for another excellent experience in the future!

Hello Scott, We sincerely apologize for any inconvenience you experienced. We encourage guests to report any issues promptly so our team can address them efficiently. We value your feedback and will share your comments with the relevant departments for review and improvement. Thank you for bringing these matters to our attention.

Hello Shanna,We're disappointed to hear about your experience and apologize for any inconvenience caused. We value all feedback and will address this matter internally for improvement. Thank you for bringing this to our attention.

Hello Nyesha,We are delighted to hear that you found your stay at our hotel convenient and relaxing. We strive to ensure all our guests have a comfortable experience. Should you have any further feedback or queries, please do not hesitate to reach out to our management team directly.

Hi Aaron! Thank you for taking the time to provide your rating. We are deeply sorry to hear that your experience did not meet your expectations, as reflected by the 1 out of 5 score. We take your concerns very seriously and are committed to addressing them. Could you please provide us with your room number and contact the hotel directly? This will help us to better understand the specific issues you encountered and take immediate steps to address them. We value your feedback and hope to have the opportunity to regain your confidence in our service.

Hi Mark! Thank you for your positive feedback and for choosing to stay with us! We're delighted to hear that you enjoyed our nice rooms and found our location to be prime and affordable.We appreciate your suggestion regarding the elevator, and we'll certainly take it into consideration as we continually strive to enhance our guests' experiences.Your satisfaction is important to us, and we're grateful for your review. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back for another enjoyable stay in the future!

Hi Nesha! Thank you for taking the time to share your feedback with us. We're glad to hear that you had an overall satisfactory experience during your stay.If there are any specific areas where you feel we could improve and elevate your experience from "ok" to excellent, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to provide the best possible service to all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If there's anything else we can assist you with, please feel free to reach out.

Hello Jennifer,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

Hello Jennifer,We are pleased to hear that you enjoyed our remodeled property and the friendliness of our staff. Your positive feedback is truly appreciated as we strive to provide exceptional experiences for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to our management team.

Hello visespong,We're thrilled to hear you had a wonderful experience at our hotel! If you have any further comments or suggestions, please don't hesitate to reach out. We look forward to welcoming you back soon!

Hi Lacy! Thank you for the excellent rating and for sharing your positive experience! We're thrilled to hear that our staff made a great impression on you and that you found the hotel to be very clean. Providing exceptional service and maintaining cleanliness are top priorities for us, and it's wonderful to know that we succeeded in meeting your expectations.We appreciate your kind words and look forward to welcoming you back for another amazing stay. Thank you for choosing to stay with us!

Hi Jonathan! Thank you for taking the time to share your feedback regarding your recent stay. We apologize for the issues you encountered with the bathroom sink and the condition of the bedroom. It's clear from your comments that there are areas requiring both cosmetic and functional improvements.We are addressing these concerns with our maintenance and housekeeping teams to ensure that our facilities are properly fixed and thoroughly cleaned. Providing a comfortable and appealing environment is a priority for us, and we regret that we did not meet these standards during your visit.We appreciate your candid feedback as it helps us identify areas for improvement. We hope to have the opportunity to host you again in the future and to provide a more satisfying experience. Thank you once again for bringing these issues to our attention.

Hi Edwin! Thank you for your positive review and 4-star rating! We are delighted to hear that you enjoyed the clean room, beautiful ocean view, and the friendliness of our staff during your stay. It's wonderful to know that these aspects contributed to making your experience with us a pleasant one.We appreciate your feedback and look forward to welcoming you back soon for another enjoyable visit. Thank you for choosing to stay with us!

Hi Brittany! Thank you for taking the time to provide detailed feedback on your recent experience. We sincerely apologize for the initial state of cleanliness in your room, which is clearly not up to our standards. It is also concerning to hear about the miscommunication regarding the condition of the room as reported to Expedia.We are glad, however, that our cleaning staff responded promptly and effectively to rectify the situation, and we appreciate their efforts and your acknowledgment of them. We will be addressing the issues you've raised with our management team to ensure that our standards are consistently met and accurately represented.We value your feedback and are committed to improving our service and facility to prevent such issues in the future. We hope that despite this experience, you will give us another opportunity to provide you with the high standard of accommodation and service that you should expect from us. Thank you again for your candid comments.

Hello Galaxy,We are delighted that you had a pleasant stay with us. We look forward to welcoming you back in the future for another wonderful experience!

Hello Emily,Thank you for sharing your detailed feedback with us. We are pleased to hear that you found our spacious rooms and convenient location to be to your liking. Your suggestions about the amenities and cleanliness have been duly noted for further review. We appreciate your understanding and hope you had an enjoyable stay overall.

Hi Jessica,We're delighted to hear that you found our accommodations spacious and reasonably priced! At our hotel, we strive to provide exceptional value without compromising on quality or comfort. We're thrilled that you enjoyed the ample space during your stay. Your satisfaction is paramount to us, and we look forward to welcoming you back for another wonderful experience in the future.

Hi Danielle,We appreciate you taking the time to share your detailed experience. It's fantastic to hear that you found the pullout sofa in room 311 to be in excellent condition, and that you were well-prepared with your own linens and sleeping arrangements. It's also great to know that you enjoyed the water pressure and temperature in the shower, and that the cooktop met your needs. We're glad you were able to easily find the necessary supplies for cooking and cleaning nearby. Additionally, we understand that external noise can sometimes be a challenge, but we're pleased to hear that our amenities helped mitigate any disruptions. Your feedback is invaluable to us, and we hope to welcome you back for another enjoyable stay.

Hi Tyler,We're sorry to hear about your experience with the heating and air conditioning during your stay. Our team strives to ensure that all amenities are in proper working order, and we apologize for any inconvenience caused. We encourage guests to reach out to our front desk immediately so that we can address any issues promptly and make your stay as comfortable as possible. Your feedback is invaluable to us as we continuously work to improve our services and facilities.

Hi Curtis! Thank you for your feedback! We're glad to hear that you had a nice and peaceful experience during your stay. If you have any other comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help!

Hello Joshua,We are pleased to hear that our staff provided you with excellent service and that you enjoyed the beautiful views from your balcony during your stay. Your feedback is greatly appreciated as we strive to ensure all guests have a wonderful experience at our hotel. Thank you for sharing your positive experience with us.

Hello Fantasia,We appreciate you choosing our hotel for your stay and we hope you had a pleasant experience. Please feel free to contact us directly if you have any further comments to share. We look forward to the opportunity to welcome you back in the future.

Hello Eduardo, We're sorry to hear that you didn't fully enjoy your stay with us. Please feel free to contact us directly to discuss any specifics regarding your experience so we can work on improving for our future guests.

Hello Bethany, Thank you for sharing your detailed feedback with us. We regret to hear about the operational issues you encountered during your stay. We appreciate your kind words about our front desk staff. We encourage all guests to reach out to our management team directly to address any concerns that may arise during their stay. We hope your future travels are more seamless and enjoyable.

Hello Alan,We're delighted you enjoyed our ocean view and water pressure during your stay. Our ongoing renovations aim to enhance our guest experience. Thank you for your feedback; we hope to welcome you back in the future.

Hello Christopher,We're delighted to hear that you found our hotel suitable for your marathon stay. Hopefully, our convenient location and comfortable amenities helped make your visit more enjoyable! If you have any other feedback or suggestions, please feel free to reach out to us directly.

Hello Sydney, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the spacious room, great balcony views, and convenient location. Our team appreciates your kind words, and we will address the sofa bed, bathroom, and TV concerns to ensure a more comfortable stay for future guests. We hope you will consider staying with us again in the future.

Hi Valerie! Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay at Marjac Suites. It's great to know that you enjoyed the oceanfront view of the beach and found the room to be comfortable. Providing a pleasant and memorable experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

Hi Larry! Thank you for sharing your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay regarding the lack of a table and chairs in the living room area. Your feedback is valuable to us, and we will take it into consideration as we strive to improve the amenities and accommodations we offer to our guests. Providing a comfortable and convenient environment for our guests is important to us, and we regret that we fell short of meeting your expectations in this regard. If there's anything else we can do to improve your experience or if you have any further feedback to share, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Hi Jessica! Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed your time at our hotel and that you found it to be nice. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations during your stay. If there's anything specific that you particularly enjoyed or any areas where you feel we could improve further, please don't hesitate to let us know. Your feedback helps us to continually enhance the experience for all of our guests. Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out to us directly.

Hi Daeja! We are sincerely sorry to hear about the numerous issues you encountered during your recent stay with us. Providing a comfortable and hassle-free experience for our guests is our utmost priority, and it's clear that we failed to meet this standard during your visit. We apologize for the inconvenience caused by the malfunctioning toilet and the lack of timely response from our maintenance team. It's unacceptable that you had to resort to filling the bathroom trash can with water to flush the toilet, and we understand how frustrating this must have been for you. Additionally, we apologize for the condition of the tub and the inconvenience it caused you and your family. Your experience does not reflect the level of service we aim to provide, and we will address these issues promptly with our maintenance and housekeeping teams to ensure that corrective action is taken to prevent similar occurrences in the future. Furthermore, we regret for the lack of washcloths in your room and for any inconvenience this caused. We understand the importance of having all necessary amenities readily available for our guests, and we regret that we fell short in this regard. Your feedback is invaluable to us as we strive to improve and enhance the experience for all of our guests. We apologize for the lack of urgency and care you experienced when reporting these issues, and we will use your feedback to improve our response procedures and ensure that all guest concerns are addressed promptly and efficiently. Thank you for bringing these issues to our attention, and please accept our sincerest apologies for the inconvenience and frustration you experienced during your stay. We hope that you will consider giving us another opportunity to exceed your expectations during a future visit. If there's anything else we can do to assist you or make amends, please don't hesitate to reach out to us directly.

Hi Amy! Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you enjoyed your time at our hotel and that you found the balcony to be a nice feature. We appreciate your feedback regarding the age of the hotel and the noise level. While we strive to provide a comfortable and enjoyable experience for all of our guests, we understand that different preferences and expectations may vary. Your feedback is important to us, and we will certainly take it into consideration as we continue to make improvements and enhancements to our property. Thank you once again for your kind words, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

Hello Juan C,We appreciate you choosing our hotel for your stay! Please feel free to reach out to us with any feedback you may have from your recent visit so we can address any concerns you encountered. We look forward to potentially hosting you again in the future.

Dear valued guest, thank you for choosing our hotel once again for your stay, and for sharing your feedback. We sincerely apologize for the issues you encountered during your recent visit. We are sorry to hear about the discomfort you experienced with the room temperature and the lack of hot water. Your satisfaction is important to us, and we take your feedback seriously. We will investigate the heating and water systems to ensure they are functioning properly to prevent similar issues in the future. If there are any specific details you'd like to share or if you have additional suggestions, please feel free to reach out. We value your feedback as it helps us identify areas for improvement. Thank you for your understanding, and we hope to have the opportunity to make amends and provide you with a much improved experience on your next visit.