8/10 - 좋아요
Kathleen 님, Hull
단체 여행
2024년 5월 21일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was dirty. Multiple things were broken ALL weekend.
Complimentary Coffee/Tea in Lobby
Breakfast was dull - butter was expired, not much offered
The plastic furniture was tacky!, Dirty! & Cracked!
Our tub was stained, Holes in the shower walls
Hug lump in the floor near the balcony door
The peel n stick flooring was falling apart and uneven
When we checked out, the woman at the desk was talking on her cell phone and seemed annoyed when I was trying to get her attention. Then she took my keys and went back to her call.
Never asked how our stay was or even smiled at us. Never said:
"Thank you for choosing Sandcastle Resort"
or even
"Have a nice day!"... So we just left!!!
Will not be going back.
Kathleen
2024년 5월에 3박 숙박함