버지니아 비치에서 궁전 검색

“This place was a gem! Obviously an older property, but very well maintained and kept clean. The view was spectacular from our balcony, the room was nicer than I expected. The front desk gentleman was extremely friendly and helpful (he was the only employee we had any interaction with) There were only 2 minor drawbacks. The beds were not comfortable at all (to be fair they were in the process of bringing in new mattress, we know this for sure because we actually saw them throwing out old ones...

“I liked how helpful the staff was. The only bad amenities were the bed being very uncomfortable and that housekeeping don’t come until 4pm on the second day.”

“Love the staff, location and restaurant. ”

“The suite was perfectly clean and spacious. It had a great view and the balcony was awesome to enjoy the sound and sights of the beach from our room. The included breakfast was good. The manager was not the nicest or friendliest lady. The pool was super cloudy you could not see the bottom of the pool so we did not use it. the property could use some maintenance -like the floor in the elevators were falling apart, the doors to the ocean front from the lobby were broken. The parking was $20 a...

“Clean spacious room with a beautiful view. Very quiet area. Loved our stay ”

“Good”

“We arrived earlier than usual and our room was ready for check in. The front desk staff were very friendly and helpful.The room was nice and clean. We enjoyed the free breakfast. The restaurant ZZAS”

“Curfew”

“Fantastic service and view~~”

“When we got there we were told that we couldn’t check in until 1pm, which was fine, We just went to the beach. Then I go back and I was told that it would be at 2 pm, so I then go back to the beach and return after 2pm and was told that because housekeeping was behind I could check in until 3 pm. I didn’t get into the room until after 3pm which was an entire day that I didn’t have access to the room but got charged for it. That’s unacceptable.”

“The hotel itself was nice, but the check‑in experience was unacceptable. I was given my room more than two hours after the official check‑in time, despite repeatedly asking for updates. I arrived around 12:00 PM, and by 3:00 PM I normally receive my room at any hotel. Instead, I was told over and over that my room “wasn’t ready,” even as I watched other guests receive their keys without delay. At 4:00 PM, the front desk agent reminded me that “check‑in is at 4:00,” to which I had to point out...