패밀리룸 (Hale Kaimana) | 거실 공간 | 평면 TV, DVD 플레이어
예약 가능 여부 확인

라바 로지 앳 헤일 킬루에아 여행 후기

3 out of 5
라바 로지 앳 헤일 킬루에아
19-4084 Old Volcano Road, Volcano, HI

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 314개 이용 후기 중 162개" "
평점 8 - 좋아요. 314개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 314개 이용 후기 중 37개" "
평점 4 - 별로예요. 314개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 314개 이용 후기 중 11개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thought it would be just a cheap lodge for a night's stay but it turned out to be a super clean, spacious and well-equipped place. You can enjoy billions of stars outside the lodge at night as well. Bed was a little un-comfy but you must not expect a 5-star hotel's heavenly bed if you consider its price.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

woojin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 모든것이 완벽했다.
깨끗하고 모든것이 완벽했다. 냄새나고 눅눅하고 오래되지 않았을까하는 걱정을 안고 갔으나 전혀 그렇지 않았다. 벽난로도 점화가 되어 있어 스위치로 쉽게 강약을 조절하여 난방을 할 수 있었고 무엇보다 운치있어 좋았다.
답변 제공: Adam-Manager 님, 2018년 4월 10일
Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
볼케이노 파크에서 가까운 안락한 호텔
조용한 산장 느낌의 안락한 호텔! 볼케이노 파크에서 10분 떨어져 있고 방 앞에 바로 주차 할 수 있어 편리함. 가스 스토브와 라디에이터가 있어 따뜻했으며 웰컴 과일과 간식도 좋았음.
2018년 3월에 2박 숙박함
답변 제공: Adam-Manager 님, 2018년 4월 10일
Thank you!

4/10 - 별로예요

유니 님, 한국

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
생각보다 별루였어요..ㅠㅠ
일단 욕실이 너무 작아 불편했어요..1명만 간신히 씻을수 있어서 애들도 각각 씻어야해서 4명이 씻는데 순서기다리느라 시간이 너무 걸리더라구요..그리고 집이 너무 추워요..난방이 안되는거 같더라구요..ㅠㅠ
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Jesun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
인적이 드문 곳에 위치해 있어서 조금 위험한듯 했으나 서비스가 훌륭해서 좋았습니다
2017년 7월에 2박 숙박함

8/10 - 좋아요

Nikki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great clean quaint lodge. Beautiful outlook in very quiet area. Special touch of fruit and goodies for breakfast and a huge bottle of water daily as water is not potable in the Volcano region. Office located at a nearby store which directions are clearly noted when booking the accommodation. Would definitely stay again.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Brian

좋아요: 청결 상태
별로예요: 편의 시설/서비스
Pros- The area was beautiful and the unit was clean. Cons-unit was cold- was 50 degrees at night- they did have a propane heater but wondered if it was installed correctly. The units smoke detector in the room with the heater was missing off the ceiling- wires hanging and the detector in the bedroom kept beeping when the heater was in use. I didn’t want to die or carbon monoxide so we just were cold all night. Also the unit has non potable water- if I had known this ahead of time I would have brought water- they had a disposable gallon jug of water there but it wasn’t sealed/new and I didn’t feel comfortable using it. Also the people checking us in and out at the hardware store were polite there was no number to call if you had a problem.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Peng

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very quite

10/10 - 훌륭해요

Donald 님, Medina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed two nights in Wolfie One. It was like a private cabin in a tropical forest. It is one of four units in a single building each unit having one corner of the building. There is a parking space, a nice, covered porch outside the entry, then a living room, a bedroom and a bath. In the living room there is a small refrigerator, a coffee maker but no microwave. There is a TV and DVD player. Do read the small instruction card to learn how to turn on the cable box and the TV. The water is NOT potable but a jug of drinkable water is provided. I had to keep the bedroom door closed to keep the smoke detector quiet. The check-in desk is at the nearby but separate Ace Hardware store which is unusual but workable. I had breakfast at the nearby Kilauea Lodge; highly recommended. I also enjoyed Ohelo Cafe for lunch.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Lilijana

The best place for one or two nights if you in Volvano sights
2024년 2월에 1박 숙박함

8/10 - 좋아요

Diya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jiawen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay. The check in location was hard to find and located inside a convenience store, but they had very clear email instructions and it was on me for not reading carefully. Every staff I encountered was super welcoming, and complimentary snacks and fruits were provided. The area is a 5 min drive to Volcano national park, and there’s a Thai restaurant within walking distance. I have nothing to complain.
2023년 12월에 1박 숙박함
답변 제공: Lily 님, 2024년 1월 30일
Thank you so much for this lovely review!!!

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Cindy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We were in Hilo visiting family and decided to stay here due to its previous reviews. When we first enter the cabin, we immediately were hit with a musty odor. Upon further inspection, we noticed areas in the kitchen that had food. The toaster had crumbs, and the sink had something in it. The towels were damp due to the interior humidity. The rooms were dusty. Some of the positives, the staff were nice and friendly, the water was hot, the cabin location was quiet and beautiful.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Positives: located two miles outside Volcanoes Nat’l Park, very peaceful, bed is small but comfortable, was reasonably clean, and the staff was super friendly. They left a nice little basket with a couple of bananas, etc. Negatives: aside from a newer frig, everything else seems to be from the 70’s and not in a cool retro way—in a falling apart, worn out way. Dish towels and dishes were old, matted, sticky. The musty, mildew smell was powerful. Was overpriced relative to its condition; glad we had it booked for just one night.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Lily 님, 2023년 9월 14일
Thank you for your wonderful rating!

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 편의 시설/서비스
I loved this place, stayed in August with my adult children, plenty of room, loved sitting outside in the mornings, star gazing at night. Extra nice touch of fruit and muffins for breakfast, thanks to everyone for making this a memorable vacation!
2023년 8월에 3박 숙박함
답변 제공: Lily 님, 2023년 8월 23일
We are so happy to hear that you loved your stay!!!

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, tranquil property! Loved the cabin feel! Plenty of beds! Very secluded and quiet! No portable drinking water was ok but unexpected.
2023년 7월에 1박 숙박함
답변 제공: Lily 님, 2023년 8월 23일
We will have to look into making the drinking water situation more obvious, but we are glad you enjoyed your stay!

8/10 - 좋아요

Derek

가족 여행
좋아요: 직원 및 서비스
You are paying for location and access to the National Park. We arrived after dark having discovered that checkin was a two hour window that with car rental collection in Kona, which was a farce, made it impossible to achieve. The lodge we were staying in was very difficult to find, my daughters have completed many orienteering courses in their late teens and it took us nearly an hour to find. Up and down various roads with multiple obstacles in the rain, eventually we arrived and everyone was very uncomfortable in the environment. We had two lodges booked but all stayed together for safety as we felt very exposed. When we awoke the next morning it was a stunningly beautiful, tranquil spot in a rain forest on the edge of the volcano park and we all felt a bit stupid for how we felt the night before. The accommodation is very basic and doesn’t reflect the price paid but the location was fantastic in day light. We were in the park before 8am and did the whole park by 2pm so we achieved what we wanted from staying here, probably would stay further out in Hilo if doing it again though?
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Tianming

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property and environment.
2023년 4월에 2박 숙박함
답변 제공: Adam 님, 2023년 4월 13일
Thank you for staying with us, We are happy that you enjoyed your visit.

10/10 - 훌륭해요

Xian

2023년 2월에 1박 숙박함
답변 제공: Aaron, Assistant Manager 님, 2023년 3월 20일
Mahalo for your five-out-of-five rating! Come back and see us.

10/10 - 훌륭해요

Greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a lovely cabin close to the park! No complaints except for the weather and you know…no rain, no rainforest!!!
2023년 2월에 2박 숙박함
답변 제공: Aaron, Assistant Manager 님, 2023년 3월 20일
Mahalo for your kind words and five-star review! if you come back and see us again, we promise we'll try harder to fix the weather.Aloha!

10/10 - 훌륭해요

Christopher

2023년 2월에 1박 숙박함
답변 제공: Aaron, Assistant Manager 님, 2023년 3월 20일
Mahalo for this rating! We promise to do our best to live up to this standard if you come back and see us again.Aloha!

8/10 - 좋아요

Michael

2023년 1월에 2박 숙박함
답변 제공: Adam 님, 2023년 2월 16일
Thank you for the good rating

10/10 - 훌륭해요

Deirdre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Adam 님, 2023년 2월 2일
Thank you! We are pleased that you enjoyed your stay.

6/10 - 괜찮아요

Ashley

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time staying. Property is good, very convenient if you are visiting the park. This time the cleanliness was a little issue. These cabins are very moist so they have dehumidifiers provided. When I walked into our cabin it wasn’t running and smelled very damp. The couch had lots of mold in the cracks as well as the pillows. There was also urine left in our toilet. Other than those issues, stay was good, fresh water and fruits provided.
답변 제공: Adam 님, 2023년 2월 16일
We are glad you mostly enjoyed your stay. We generally turn of the dehumidifiers when guests are expected to arrive. Humidity is a constant issue as we are in a rainforest.

10/10 - 훌륭해요

Yabai

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Tina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The house was great. The only issue was the cable was hooked up but didn't work. However, there was wifi so we watch from our streaming apps.
2022년 12월에 1박 숙박함
답변 제공: Adam 님, 2022년 12월 22일
Thank you for the great review. Sorry about the cable. There was an issue in our area recently that the cable company has finally resolved.

10/10 - 훌륭해요

Rebecca

2022년 12월에 1박 숙박함
답변 제공: Adam 님, 2022년 12월 22일
Thanks for the great score!

10/10 - 훌륭해요

Luke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was lovely once we got to the room. The check in/out was odd, in a True Value store, and was only between the hours of 3:00-5:00pm. That should be noted somewhere, we arrived at 5:00 and almost missed it.
2022년 12월에 1박 숙박함
답변 제공: Adam 님, 2022년 12월 22일
We are glad you enjoyed your stay. Those are our preferred hours to check in. We can make adjustments when our guests contact us.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice! Was cold at night and there were no instructions on how to turn up the heat
답변 제공: Adam 님, 2022년 12월 5일
Sorry to hear that. We look into having instructions in all the rooms

8/10 - 좋아요

David

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wish we could have stayed longer.
2022년 11월에 1박 숙박함
답변 제공: Adam 님, 2022년 12월 5일
Next time maybe!

10/10 - 훌륭해요

Kathy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Adam 님, 2022년 12월 5일
Glad you enjoyed your stay!

10/10 - 훌륭해요

Ulrich

2022년 10월에 4박 숙박함

2/10 - 너무 별로예요

Kristen

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing. Super clean and cozy. Only 1 mile to Volcano National Park
2022년 9월에 1박 숙박함
답변 제공: Adam 님, 2022년 9월 30일
Thank you for your kind review!

10/10 - 훌륭해요

Rajat 님, SAN DIEGO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good experience of being out in the wilderness. Warm and cozy place to stay with family. Loved how close it was to VNP.
2022년 8월에 1박 숙박함
답변 제공: Adam 님, 2022년 9월 30일
Thank you! We hope you and yours stays with us again soon!

10/10 - 훌륭해요

angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great locatiob for volcano natiomal park and great services from staff with sweet treats.
2022년 6월에 1박 숙박함

8/10 - 좋아요

Swati

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, serene, beautiful cottage in the middle of lush green nature and lots of flowers.... loved it. Price is on the high side and I had to wait for more than half an hour at the restaurant to check in after a long flight from Canada. Check in/out process could be a little more user friendly.
2022년 6월에 3박 숙박함

8/10 - 좋아요

Marisa

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Nice area, wifi did not work inside cottage, staff came inside cottage and snooped inside.
2022년 3월에 6박 숙박함

10/10 - 훌륭해요

carole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Agréable et reposant
Deux pièces + SB bien agréable, au calme. Accueil professionnel et sympathique au True Value (qui sert de réception). Lavomatic, Général Store et restaurants à proximité
2022년 1월에 2박 숙박함

8/10 - 좋아요

Krishna

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property is located in a quiet place surrounded by beautiful scenery. It has all the conveniences of a home including washer and dryer in the deluxe suite. The wifi connectivity was pretty bad though. Also, very few dining options around and all of them were overcrowded over the Holiday season.
2021년 12월에 3박 숙박함

2/10 - 너무 별로예요

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가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not stay here!
Would not recommend at all. When we arrived the house smelled like mildew. It stated there were dehumidifiers that would be running, they were not. Of the 2 provided only one actually worked. Within an hour of being there, the propane fireplace ran out of propane. And, when we tried to use the 2 space heaters provided (at the same time) they kept tripping the breaker. When I attempted to contact someone there was no emergency number listed on the paper work or online at all! The beds were clean, but super uncomfortable. You could feel every spring and hear it creak whenever you moved. Blankets were mismatched and super dated. There were cobwebs in the shower. When I was showering the water just shut off and wouldn't turn back on. Since it's a rainwater catchment system I assume it ran out?! Terrible rental, especially at $400 for the night.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, comfortable accommodation.
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at the Lava Lodge Jade house. It was a lovely abode surround by the sounds of nature. The house was clean and well kept and offered the seeming seclusion of being deep in a rainforest jungle. It was an amazing place to stay. Highly recommend.
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a beautiful property, very new and well-kept. Location to National park a definite asset.
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet. Close to Volcano NP. Cute & quaint. Well equipped. Lots of windows and very cooling
2021년 5월에 1박 숙박함

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check in was at the Tru Value store nearby which I thought was different. The room we had was clean. It included a bowl of mixed fruit and muffins. It also had a 3 gallon jug of purified water that was filled almost daily. Due to the altitude, it rained every day we were here. Not good for us since we vacationed in Hawaii for the sun! The good thing is that it was about a mile from the entrance to Volcano Natl. Park which we visited twice. The bad is that it’s about 40 minutes from Hilo which we spend almost every day so lots of driving and gas fill ups. Our housekeeper Norma Jean was great though!! Very attentive and respectful!! All in all it was a nice stay but next time I’ll research the weather before reserving my next stay.
2021년 5월에 7박 숙박함