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라 퀸타 인 & 스위트 바이 윈덤 우드웨이- 와코 사우스 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 우드웨이- 와코 사우스
6003 Woodway Drive, Waco, TX

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1007개 이용 후기 중 525개" "
평점 8 - 좋아요. 1007개 이용 후기 중 297개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 103개" "
평점 4 - 별로예요. 1007개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 31개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Jamie 님, Humble

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found an empty pizza container with left over pizza on top of entry way!!!
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Darlene

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice, clean hotel in a decent area. Staff was very friendly and helpful, breakfast was excellent with a variety of choices.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Shelbey

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The elevator was very sketchy during our 2 day stay. Upon first arriving, it would work it just people were on but not if you needed the cart for your luggage. Upon leaving, it wouldn’t work at all, the doors would close and open immediately over and over so we had to carry all of our luggage down stairs. Not a deal breaker, but really inconvenient since there was only 1 elevator.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Eric

가족 여행
좋아요: 직원 및 서비스
Staff were friendly, and the place was fairly clean. We enjoyed the breakfast bar … the only negatives were the fitness center was closed because of broken glass on the floor and the bathroom had minor molding in the shower and there was paint chipping on the bathroom walls.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Kim

가족 여행
좋아요: 청결 상태
Don’t accept room 119. Not a habitable room.
2024년 5월에 3박 숙박함
답변 제공: LQGM 님, 2024년 5월 14일
Hey Kim,Sorry about the AC issue you experienced during your recent stay. I'm happy to hear that when you reported the issue to the Front Desk that we were able to move your room immediately to another room. While I'm not sure what you mean by "not a habitable room", I'm happy we were able to resolve your issue efficiently. Wishing you the best,Jesse RoepelGeneral ManagerLaQuinta by Wyndham - Woodway/Waco South

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cozy hotel, only thing that I have to say negative is that our bathroom didn't seem like it was mopped or even swept for that matter
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

bobby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our go to place while visiting Texas.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mika

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

carolyn

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The property was dated. Price of stay reflected it. Staff was super helpful. Warning!!! If you or someone in your party has mold allergies do not stay here. It is highly suspected based on a family member’s reaction upon spending one night at this location.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Eric

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really liked the waterfall out front of the building and I liked that it has an indoor swimming pool and an exercise room.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Anna

가족 여행
The hotel needs a little bit of a maintenenace work done: keycard readers didn't work well at all, both my husband and I, who are well able to understand how to work keycards hard a difficult time opening every door. The readers themselves had obvious wear to their faceplates. Our toilet had issues flushing. There were several dogs on our hallway, about 4, I believe and I didn't mind the barks so much, but I'm not used to having any barks at hotels. At one point I thought there was going to be a fight between the two largest ones. I didn't have breakfast, but my husband said that morning the food was just ok. The next morning it was better. The stair climber was wonky and I think that was due to assembly issues. The joints didn't line up properly, so the right arm didn't glide smoothly. I told a staff member and they were appropriately apologetic. The exercise room had had more than usual for this type of hotel: hand weights, medicine balls, and a few extra machines. I liked the pool and glad it wasn't as cold as it should have been for April. It was heated so tepid bathwater temp. I had points so I can't complain at how much I spet for this stay, and would stay again since some of what I mentioned can be fixed and won't necessarily be the same if I went back: dogs not being there, keyreaders being fixed etc.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Y
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Howard C.

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Johnie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant stay
2024년 3월에 3박 숙박함

8/10 - 좋아요

Colby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

David 님, Richmond

좋아요: 청결 상태
2024년 4월에 1박 숙박함

8/10 - 좋아요

Alisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
thought I had reserved room with 2 beds -
2024년 4월에 1박 숙박함

8/10 - 좋아요

Denis

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As above
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Paul

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

SONIA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a good night sleep for my family! I would stay again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Breanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peaceful and loved the whirlpool
2024년 3월에 1박 숙박함

8/10 - 좋아요

Robert

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to get in and out. The parking was good. The staff was nice and friendly. Breakfast was good and loved the waffles and variety. I think it should have been restocked as people ate things. The coffee bar was very nice.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

KELLY

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is well maintained and clean. Nice plush towels and good shower. Bed and pillows are very comfortable. Breakfast was good. Eggs, sausage, toast, waffles, coffee and juices. Luigi’s Italian Restaurant next door. Very Good!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Henry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. As we walked by them everyone spoke to us.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Charlotte

가족 여행
좋아요: 편의 시설/서비스
Great customer service and a great location.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tony

2024년 3월에 1박 숙박함

4/10 - 별로예요

Trevor 님, Dripping Springs

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel entrance is nice and breakfast was very good (had freash scrambled eggs and sausage). Unfortunately, there were alot more negative then good due to the excessive noise lasting for hrs each night until 10pm and maintenance went into my room without my knowledge or request and removed the table from the living area.
2024년 2월에 3박 숙박함
답변 제공: LQGM 님, 2024년 3월 4일
Hey Trevor,Sorry about the noise issue you experienced during your previous stay. The room you were staying in was right off the elevator and right above the main entrance to the building so i can completely understand your frustration. We are working to improve the condition for our future guests and appreciate your feedback on the issue.Best Regards,Jesse RoepelGeneral Manger

10/10 - 훌륭해요

Erin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super helpful staff
2024년 2월에 1박 숙박함

4/10 - 별로예요

MANUEL

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible service, pool indoor w/ outdoor climate
Stayed 1 night with family of 4 in 2nd floor. 1st room A/C did not turn on, and toilet was not working. We were moved to a different room. 2nd room had roach in restroom, hairs on floor in RR. Also, A/C unit sounded like it was about to blow up. Wall painting were all missing only clips were on the wall. Both rooms smelled like mildew. The indoor pool is actually not true as it is open to the outdoor climate. So we booked thinking we would swim, but the 30 deg weather was too cold as the wall is open to outside. Morning breakfast at 10a the waffle mix was out, we requested for more and the lady in front desk said that when they run out they don’t put out anymore. When we explained how unhappy our stay was to her she just said sorry you had a bad stay. No customer service at all. Horrible service, and horrible rooms for the amount we paid.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Howard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Unpleasant experienc
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Norma

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Clint

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
wonderful staff
2024년 2월에 1박 숙박함

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Bambi

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Victoria

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty, I asked for housekeeping and never received it.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Kenna

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Under renovation
Overall the stay was was great! What we didn't know at the time was the hotel was under renovations. So, it was very messy at times due to the work being done. Our toilet leaked from the bottom and the fridge barely worked. We did not bring this to their attention as we were not in the room a whole lot so it was a minor nuisance.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Eden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast every morning was really good!
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Beth

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Probably due to the many construction workers staying but the floors were very dirty with clumps of dirt EVERYWHERE even late at night when we checked in and the crews would have already been in their rooms for hours. All dirt still everywhere the next morning. Breakfast staff were friendly and accommodating. Desk staff sat slouched over in their seats as if it was an inconvenience to deal with you. We thought from the Expedia photos it looked like a newer LaQuinta that we have stayed in before, but this was very run down even though it wasn't that old. Probably won't trust the brand again for a future stay.
2024년 1월에 1박 숙박함
답변 제공: LQGM 님, 2024년 2월 1일
Hey Beth,Sorry about your recent experience at our property. We are currently under renovation but the dirt and debris are coming from one of our local construction crews that are checked-in. I have requested that they clean their boots or wear protective gear (that we provide) while they are here, but its a harder practice than command. While we do mop once during the day and once at night, its hard to control this specific issue without the help of the guests in question coming in in the evening and leaving in the early morning.We appreciate the time taken to give us some great feedback and hope to welcome you back in the future.Best Regards,Jesse RoepelGeneral Manager

8/10 - 좋아요

Sally

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Was not aware of the construction in the facility. The staff were very quick to handle any issue we had. Very sweet staff!
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Mark

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really friendly staff and clean room. The hotel is a little noisy from hwy outside and I was near the elevator. Pillows were all a bit hard but overall a nice place.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Diann

출장 여행
2024년 1월에 1박 숙박함

4/10 - 별로예요

Etienne

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

4/10 - 별로예요

Kristen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stanky
This was a gross place. I hope they're just renovating. But also, our room smelled like cigarettes. We had to get one of the front desk to print a note stating we didn't smoke in there so we wouldn't get charged. Bed was super comfy though, that's all I could say positive.
2024년 1월에 1박 숙박함
답변 제공: LQGM 님, 2024년 2월 1일
Hey Kristen,Sorry about the smoke smell present in the room. We are supposed to be a 100% non-smoking facility and are proud of that statement. Its frustrating when others do not care about the time and care we take to provide that linear experience to everyone and just do what they want to do, which in turn is passed onto the following guests. We do have a "Smoking Treatment" we are supposed to perform on a smoked in room but it seems like the service was not performed prior to your stay and I am truly sorry for that. Here at LaQuinta we try to provide the best experience for all of our guests and it seems like we missed the mark with your stay and I offer my most sincere apology. I hope that this experience does not deter you from future visits with us.Best Regards,Jesse RoepelGeneral Manager