외관
예약 가능 여부 확인

레지던스 인 와코 여행 후기

3 out of 5
레지던스 인 와코
501 S University Parks Dr, Waco, TX

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 618개 이용 후기 중 364개" "
평점 8 - 좋아요. 618개 이용 후기 중 154개" "
평점 6 - 괜찮아요. 618개 이용 후기 중 48개" "
평점 4 - 별로예요. 618개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 618개 이용 후기 중 27개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a great stay
2024년 4월에 1박 숙박함
답변 제공: Matthew Lee 님, 2024년 4월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 - 괜찮아요

Gretchen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Power was out when we arrived, road construction on two main roads to hotel. Staff was helpful and apologized for inconvenience. Would have been nice to get a comp.
2024년 4월에 1박 숙박함
답변 제공: Matthew Lee 님, 2024년 4월 22일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Davette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time staying there
2024년 4월에 2박 숙박함
답변 제공: Matthew Lee 님, 2024년 4월 14일
On behalf of the entire hotel team, I want to thank you for sharing about Experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Tawanda 님, Spring

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Short stay for the solar eclipse but would definitely stay again. Our room was like a studio apartment. Kitchenette is very nice. Amazing staff. No complaints.
2024년 4월에 1박 숙박함
답변 제공: Matthew Lee 님, 2024년 4월 12일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were wonderful. The staff deserves a 10 star rating. They were soo beyond great. The breakfast offering was all fresh and delicious. I can not give enough praise to the staff and management of this well run Inn. I will stay again if ever in the area. My stay was 22 days in a studio suite and it felt like home.
2024년 3월에 24박 숙박함
답변 제공: Matthew Lee 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Renate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff, large rooms
2024년 3월에 2박 숙박함
답변 제공: Matthew Lee 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Denise 님, Baytown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front staff was wonderful. Bed was comfortable and room stayed nice and cool.
2024년 3월에 3박 숙박함
답변 제공: Matthew Lee 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 - 좋아요

Philip

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Matthew Lee 님, 2024년 3월 28일
I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Mike

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property for students attending nearby Baylor University. Staff was very friendly and courteous.
2024년 2월에 10박 숙박함
답변 제공: Matthew Lee 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 - 너무 별로예요

Mauricio

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is dirty and old. The rugs are dirty and smelly. They clean the room every 2 days so when you get back from work the room is not clean. I dont recommend this hotel. The location is in a poor area with no access to restaurants and walking around is dangerous.
2024년 2월에 2박 숙박함
답변 제공: Matthew Lee 님, 2024년 3월 28일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time staying here and will be back. Love the spacious rooms. Clean and have every convenience such as small kitchen, ice maker, etc. We like to spread out so this worked great for us. Near silos and Baylor and surrounding area is getting quite the facelift.
2024년 2월에 3박 숙박함
답변 제공: Matthew Lee 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Vickie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is somewhat dated. However, the rooms were spotless. Parking was a bit challenging as I arrived during a nearby basketball game and the roads around the hotel were closed. Breakfast was superior compared to the somewhat limited breakfasts in comparable hotels
2024년 2월에 1박 숙박함
답변 제공: Matthew Lee 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a below knee amputee this was the first bath/shower that felt safe. Sturdy bench and solid hand rails.
2024년 2월에 3박 숙박함
답변 제공: Matthew Lee 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Rosemary

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Had the 2 bedroom suite. Was very clean and both bedrooms had an ensuite. Lovely property grounds, parking very close. Efficient and very friendly staff. Breakfast and coffee were delicious!! Would definitely stay there again
2023년 9월에 3박 숙박함

8/10 - 좋아요

Anand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location
2024년 1월에 1박 숙박함

8/10 - 좋아요

Bryan

좋아요: 직원 및 서비스
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Tami

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Maya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super helpful staff, clean room, clean fridge and kitchen and it was all very appreciated. Would definitely stay again
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Rodney

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Once inside, the property smelled musty. There is a $3 fee to park, not mentioned clearly on the website.
2023년 12월에 1박 숙박함

8/10 - 좋아요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Where are the normal sized pillows!
Great place. All ok. Pillows not so great 2 small square pillows each, a gap between the mattress and the headboard meant they kept disappearing. No extras on the closet. I had to roll up my hoodie to supplement these pathetic pillows. Shame really! Also didn't realize the crazy Road construction going on outside. Nosiey, and dusty. We were lucky our room was away from the construction work so no noise. My service dog enjoyed her stay!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Natalie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked the hotel because it is within close proximity to Magnolia Market. Though when we came in, there is construction within the area so some roads are narrower than others. Customer service is excellent. The building and the rooms are outdated (would be nice to renovate it!). Other than that our stay was good!
2023년 12월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
Very friendly staff!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

AJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ray

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shaun

2023년 11월에 2박 숙박함

4/10 - 별로예요

Samantha

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The room was very run down. The bathroom fan did not work, the walls were dirty and paint was scratched off doors. I asked them to vacuum the room bc there was several dead crickets and they never did. I also asked for them to fix the fan and that did not happen either.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Clayton

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hospitality
2023년 10월에 4박 숙박함

8/10 - 좋아요

Martha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved the room layout.
Visiting All things Magnolia for the first time. Was hoping the hotel was a bit closer to Magnolia but it was manageable for two older ladies but we ended up driving there for stage event on Sat.
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Tracey

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Older hotel but clean, dark rooms but I like that. Close to Silos about ten minute walk. Try the Twisted Root burgers around the corner otherwise most dining you need to drive.
2023년 10월에 5박 숙박함

4/10 - 별로예요

Steven

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Christie

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The personnel and property were great HOWEVER there is road construction and blockades EVERYWHERE AROUND THE PROPERTY. I would avoid this property until it is finished.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Troy

가족 여행
Pefect
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Tanja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles Hotel mit einer sehr guten Ausstattung und geräumigen Zimmern. Die Lage ist perfekt für die Erkundung von Waco (auch zu Fuß). Vom Frühstück hatten wir uns etwas mehr erhofft, aber für den kleinen Hunger war es OK.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

kristine

가족 여행
좋아요: 직원 및 서비스
We were welcomed with a friendly staff when we arrived, he was very nice. He did not suggest for us to walk from our hotel to Magnolia because of some homeless people around the area. I really appreciated it but was a little disappointed to hear it. At that time the street in front of the hotel was under construction but you cannot hear the noise inside our room. The indoor pool was cold. We had a towel in our room that had holes and rips. I took a picture of it, that was disappointing to see for having to pay for a Marriott property. The breakfast was good, had a lot of selections and the dining area/lobby was nice and clean. It needed more curb appeal in the courtyard area. This hotel is a great location for visitors that would like to see Magnolia market and silos..It is very close to the brazos river, suspension bridge, texas ranger hall museum, Dr Pepper museum and a lot of restaurants.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Gerry

2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great breakfast room was very comfortable Great find
2023년 8월에 3박 숙박함

2/10 - 너무 별로예요

Mack

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charged a sur charge for parking of $20 after you already paid for room and checked it. Exterior door keys never worked all 4 keys. Terrible noise and dust in area from all the construction all around hotel.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jaime

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Sara

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant staff
I try to stay at this hotel every time I come to Waco. Very friendly staff
2023년 8월에 1박 숙박함

8/10 - 좋아요

Leslie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

JIll

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for family
We had a great stay. The breakfast could have been a lot better. Competitors breakfast is Nick better for similar hotel price. Very friendly staff.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

LYNDA 님, shreveport

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this hotel. Staff is friendly and we stay here frequently.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Barbara

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable clean away from home, home..
2023년 7월에 6박 숙박함

8/10 - 좋아요

Sindre

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Rose 님, Marathon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the Magnolia Silos and Baylor University. Uber was available for activities in the area including Brazo River Tours.
2023년 7월에 1박 숙박함