외관

레드 루프 인 워렌튼 여행 후기

2 out of 5
레드 루프 인 워렌튼
6 Broadview Ave, Warrenton, VA

이용 후기

6.0
평점 10 - 훌륭해요. 674개 이용 후기 중 93개" "
평점 8 - 좋아요. 674개 이용 후기 중 170개" "
평점 6 - 괜찮아요. 674개 이용 후기 중 151개" "
평점 4 - 별로예요. 674개 이용 후기 중 118개" "
평점 2 - 너무 별로예요. 674개 이용 후기 중 142개" "

6.0/10

청결 상태

6.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Alpar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was everything Perfekt! The guy in the Reception was very kind, frendly and hospitality! Congratulation!
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Wilmer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Peaceful
2024년 5월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 5월 17일
Dear Winner,Thank you for taking the time to tell us about your experience at the Red Roof Inn Warrenton. We are delighted to to hear that you had a peaceful stay, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Shelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Paint on walls painted by a child. Ice machine at one end of building only. Drapes would not close. Toilet needs new flush valve room 135
2024년 5월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 5월 5일
Thank you for taking a moment to leave a review, Shelia. The staff and I at the RED ROOF INN WARRENTON appreciate your 5/5 score. However, you indicated that the painting on the walls, the faulty drapes, and the other highlighted issues dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 5월 5일
Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

4/10 - 별로예요

Ernest

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Property was old, not well kept,
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

melissa

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was a weird process, through a glass window standing in the cold. Suspicious people sitting outside smoking weed and cigarettes. Hallways strong stench of mildew and ceiling looks wet and moldy. Room had and overwhelming smell of cat urine, pee stains on the floor, chairs cover in cat scratches. Slept in my car with my son. Property refused to reimburse me. Room was a health hazard. Disgusting. BEWARE stay somewhere else if you want to keep your health.
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 4월 30일
Hello Melissa, Thank you for leaving a rating and participating in our guest survey regarding your stay at the RED ROOF INN WARRENTON. We are truly sorry to have fallen short with your stay and your experience failing to meet your expectations. I completely empathize with your feelings of frustration regarding the issues you have highlighted. I want to assure you that the problems you faced do not align with the level of hospitality we aim to provide. We at Red Roof are committed to thoroughly investigating the matter so as to implement effective solutions and taking the necessary steps to prevent any recurrence to ensure our guests are well-served and content. We appreciate your business and truly value your feedback.Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Tamela

좋아요: 숙박 시설 상태 및 시설
Everything was decent. I like the throwback of the hotel
2024년 4월에 2박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 26일
Hi Tamela,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Warrenton with us. It was so rewarding to see that we earned your 5/5 score. We were also happy to read that everything was decent. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Joseph

좋아요: 청결 상태
It didn’t seem to have handicap access. Lots of stairs. It was clean. Not a bad place to stay.
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 4월 9일
Dear Joseph,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WARRENTON. We apologize for the lack of handicap access, however, we are happy that the room was clean. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Frances

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the big beds that was in my room and the staff was very knid to me and my family. However, I wouldn't advise you to eat the breakfast. There are many other places where you can enjoy breakfast. Other than that, I look forward to visiting this hotel again!!🙏💞
2024년 3월에 3박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 4월 5일
Dear Frances,Thank you for taking the time to tell us about your experience at the Red Roof Inn Warrenton. I am glad to read that you were pleased with the size of the beds in the room and how kind the staff were. However, it seemed as if the breakfast was not to your liking. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Brandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 25일
Hello Brandy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Amy 님, Conyers

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It smells. The whole hotel smells damp so I’m pretty sure there’s a mold issue somewhere. The front desk staff is hit or miss. Some are nice and some not so much. The toilets do not flush with much pressure. Nothing more embarrassing than calling the front desk for a plunger…. I’m pretty sure I got a sinus infection from the mold issue. Cool property but it needs some major work for me to consider staying here again.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Barbara

The property was clean and up to date. The staff was very friendly.
2023년 12월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 12월 20일
Hello Barbara,Thank you for posting about your recent visit to RED ROOF INN WARRENTON. I was happy to read that our friendly staff and clean property met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

2/10 - 너무 별로예요

Andrew

2023년 10월에 1박 숙박함
답변 제공: Linton Red Roof Management RediResponse Specialist 님, 2023년 11월 15일
Hello Andrew,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

4/10 - 별로예요

Kenneth

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Abigail Red Roof Management RediResponse Special 님, 2023년 10월 27일
Hello Kenneth,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn Warrenton. I'm sorry to see that your stay was less than ideal that prompted a 2/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Anthony

가족 여행
별로예요: 직원 및 서비스
Meh…
Someone let a homeless man into the hallway. Furniture was old, and the place smelled terrible, the soap didn’t work at all, and shampoo was too small for three days no one ever clean the room.
2023년 10월에 3박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 10월 19일
Hi Anthony,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Warrenton. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described, please accept our apologies for any inconvenience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
pleasant stay for 3 days
Our 3 day stay was pleasant, staff was friendly and room was nice. Only one suggestion and we make this suggestion at many of the hotels we've stayed at: even though it wasn't a handicapped room, there should have been a grab bar in the shower. My wife and I are seniors and a bit shaky when taking a shower and I think most people would appreciate having at least one grab bar to hold onto and for getting in and out. Thanks for listening. We will be back ! Dave
2023년 10월에 3박 숙박함
답변 제공: Linton Red Roof Management RediResponse Specialist 님, 2023년 10월 11일
Dear David,Thank you for telling us about your recent visit to RED ROOF INN WARRENTON.I was happy to read that our friendly staff and nice room met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof Management RediResponse Specialist

4/10 - 별로예요

Rommel

2023년 10월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 10월 28일
Hello Rommel,Your review of the Red Roof Inn Warrenton was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

David

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 10월 3일
Hello David, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Warrenton appreciate your 6/10 score following your stay. Red Roof would love to know what went well throughout your stay and where we can improve so in the future, please consider adding comments to your survey. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Pedro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 10월 2일
Hello Pedro,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Warrenton appreciate your 10/10 score following your stay. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Robert s

별로예요: 청결 상태
Not worth $98 a night. Great location.
2023년 9월에 1박 숙박함
답변 제공: Kamaria Red Roof Management RediResponse Speciali 님, 2023년 9월 29일
Dear Robert,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN WARRENTON. It's great to hear that you were pleased with the location. However, as it pertains to pricing, we are not privy to it. However, price change due to the competitiveness of the market. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

George

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel smells and breakfast was horrible
2023년 9월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 9월 23일
Hello George,Thank you for taking the time to tell us about your experience at the RED ROOF INN WARRENTON. It's saddening to hear that your stay fell short of your expectations because our breakfast wasn't to your liking, along with the indicated foul odor you mentioned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Recordo Rediresponse Specialist

2/10 - 너무 별로예요

Melisande

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 9월 23일
Hello Melisande, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Warrenton and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

6/10 - 괜찮아요

Tamela

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will be contacting the manager. I was not a satisfied customer.
2023년 9월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 9월 4일
Dear Tamela,Thank you for taking the time to tell us about your stay at the Red Roof Inn Warrenton. We appreciate your 3/5 score. It's truly disheartening to see you mention that you were not satisfied with your stay. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

REGINE

2023년 8월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 8월 22일
Hello Regine, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

10/10 - 훌륭해요

Maria

2023년 5월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 8월 25일
Thank you for sharing your 5/5 rating with us, Maria. Our staff at the Red Roof Inn Warrenton was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태
2023년 7월에 3박 숙박함

4/10 - 별로예요

Thomas

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 7월 14일
Hi Thomas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Warrenton and I are disappointed to see your 4/10 scoring following your stay as we strive to provide guests with all the comforts of home. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Pedro

2023년 7월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 8월 1일
Hello Pedro, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WARRENTON and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Randall 님, San Diego

2023년 7월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 8월 1일
Hello Randall, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WARRENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Mary

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The desk clerk was wonderful. The shower was dangerous- nothing to hold on to. No elevator- very hard for people with bad joints Everything was clean. Price was not bad. Breakfast was nice.
2023년 6월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 7월 4일
Thank you for sharing your feedback with us, Mary. The team at the Red Roof Inn Warrenton was pleased to know that you were fond of our wonderful desk clerk and cleanliness, along with our nice breakfast. However, you made mention of some downsides, namely the lack o fan elevator and that the shower did not have anything to hold on to . As such, your sentiments may be kept into consideration going forward. Guest feedback, like yours, aids in our growth, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRediResponse Specialist

6/10 - 괜찮아요

Jeanne

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 6월 30일
Hello, Anna Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Barbara

2023년 6월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 7월 15일
Hello Barbara,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Warrenton. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 2박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 6월 21일
Hello Richard, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Marvin

2023년 6월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 6월 20일
Hello Marvin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Robert

2023년 6월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 7월 4일
Thank you for sharing your 5/5 rating with us, Robert. Our staff at the Red Roof Inn Warrenton was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

8/10 - 좋아요

John

2023년 6월에 3박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 7월 1일
Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

10/10 - 훌륭해요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 6월 1일
Hello Brian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

10/10 - 훌륭해요

Bernard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Red Roof (and Hotels.com) bailed us out in the early AM after our pre-paid reservation at another property in Chantilly was not honored. The staff was always friendly, the room was in good shape with some renovations done, the AC was quieter than most of that sort. All in all, basic but just fine. The only thing that was a little disappointing was that the breakfast was pretty limited. But I didn't need waffles that badly anyway. We will likely stay here again next year when we come to help with the American Rocketry Challenge finals. The location is quite convenient to the flying site.
2023년 5월에 5박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 5월 30일
Dear Bernard,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN WARRENTON. We are happy to know that you were pleased with our friendly staff the renovations done to the room and our convenient location, however, we are sorry for the issue with with having to leave early due to some issues with your pre-paid reservation at another one of our locations, and the limited breakfast that was provided. We are grateful to know that you brought your concerns to the front desk staff to have them addressed. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Dannielle Red Roof Management

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 직원 및 서비스
The property was "OK". Not great. A lot of people hanging around outside. That's never appealing. The hallway smelled like weed. Which if you get a room under $200 that seems to be the new hotel fragrance. Bed was comfy and black out shades worked perfect.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 5월 24일
Hello James,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WARRENTON and I is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Rajat

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The rooms had strong smoke smell, despite being listed as smoke free. Changed to another room that was bit better but still smelled of smoke. The corridor was so smell, had to walk holding breath. Eventually checked out next next morning for another hotel.
2023년 5월에 2박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 5월 20일
Dear Rajat,Thank you for sharing your thoughts following your recent experience at the Red Roof Inn Warrenton. Please allow me to extend my deepest apologies for the smoke smell you described in your feedback. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Yours truly,LintonRediresponse Specialist

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was friendly only problem was the toilet in the morning stopped flushing and started leaking
2023년 5월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 5월 18일
Hello Jennifer,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Warrenton. I'm so pleased to hear that you enjoyed our hospitable staff. However, I sincerely apologize for the plumbing issue you described you encountered. Please accept our apologies for any inconvenience caused. I can assure you that I have brought your feedback to management's attention in an effort to ensure your concerns are addressed.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely, Chevanese RediResponse Specialist

8/10 - 좋아요

Mohamed

2023년 5월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 5월 15일
Hello Mohamed,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Warrenton and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
sad
the rooms were not connected as reserved for our daughter to stay. we were told because of problems with other people trying to get into the private adjacent rooms. the doors had a dead bolt, and they would not unlock it. --The outside was very, very dirty.
2023년 5월에 2박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 5월 9일
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Warrenton. The situation you described regarding your rooms and the lack of cleanliness on the grounds of the property is truly regrettable. We are sorry you had a less than satisfactory experience.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,ChevaneseRediResponse Specialist

6/10 - 괜찮아요

Susan

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 5월 8일
Hello Susan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Warrenton and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

10/10 - 훌륭해요

Carla

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great people
Had to visit a good friend in an nursing home.. he was very sick..
2023년 5월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 5월 8일
Hello Carla, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Warrenton. It is so rewarding to read that we were perfectly located to suit your travel needs. I hope your friend has a speedy recovery. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRediResponse Specialist

10/10 - 훌륭해요

Brenda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked everything. The manager was great. He helped me with a discount when I had to stay 4 more nights. Place was clean and smoke free and everyone was friendly and helpful
2023년 5월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 5월 7일
Dear Brenda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WARRENTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your highlights about our cleanliness and hospitable team. We truly appreciate your kind words and 5/5 rating. Thank you again for sharing your experience with us. We hope to continue to provide great experiences for you. We would love to see you again, should your travels bring you back to our area. Sincerely,RecordoRediresponse Specialist

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스
The room was large and comfortable. I could hear everything in the hallway at night especially the ice machine. Bedding was pretty nice.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Anthony

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were able to check in late. The room was very clean and quiet. Nice wayward stop on our trip to Columbia, SC.
2023년 4월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 4월 25일
Hello Anthony,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Warrenton. It's always a pleasure hearing about the positive experiences our guests have at our hotels. I'm thrilled that you were warm welcomed by the convenience of our location and the hospitality of our staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. It's great to see you enjoyed your stay, resulting in a 5/5 score.We hope to continue to provide great experiences for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Tianna RediResponse Specialist

8/10 - 좋아요

Dianna

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was wonderful from the front desk (Vincent was so helpful) and the cleaning people were great. The remote control was coming apart and the front desk fixed it with electrical tape. The breakfast was terrific. I would stay there again.