4/10 - 별로예요
Yuk Chiu
가족 여행
2025년 11월 18일
별로예요: 직원 및 서비스, 편의 시설/서비스
Very bad customer service. I understood that I booked a very cheap room and I didn’t expect it would be a good room. I accepted poor bed with small bed sheet. However, I didn’t accept no kettle and a broken microwave. When I switched on the microwave, it could see fire inside the microwave, and it was about to explode. The customer service insisted it worked perfectly before I checked in. The cleaner came on the second day and certified it was broken, the hotel promised to replace the microwave on the third day, but no replacement till I checked out on the fourth day.
Yuk Chiu
2025년 11월에 3박 숙박함