Hi Andrew,Thank you for your recent stay with us and for taking the time to rate your experience. We're thrilled to see that you gave us a 5 out of 5! Your positive rating means a lot to our team and motivates us to keep delivering excellent service.If there's anything specific you enjoyed or any suggestions you might have, we would love to hear more. Your feedback helps us improve and ensures we continue to meet our guests' expectations.We look forward to welcoming you back soon!

Hi jozie,We apologize for falling short of your expectations during your recent stay. If you could provide more details about your experience, we would appreciate the opportunity to address your concerns and improve our services. Please feel free to share any specific feedback so that we can better understand how to make things right. Thank you for your feedback, and we hope to have the chance to restore your confidence in our hotel.

Hi Trenise,We're sorry to hear about the inconvenience you experienced with your reservation. It seems there was a miscommunication or an issue with the billing process. We understand how frustrating this can be and apologize for any inconvenience it may have caused. If you have further details or would like to provide more feedback about your experience, please feel free to share, and we'll do our best to address any concerns you may have.

Hi Mercedes,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that your overnight trip was satisfactory and that you would consider staying with us again if you're in the same area. We appreciate your positive comments and look forward to welcoming you back for another comfortable stay in the future!

Hi Susan,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would like to understand more about your concerns. If you have specific details or suggestions for improvement, please feel free to share them. We strive to provide the best possible experience for our guests, and we appreciate your input.

Thank you so much

Dear Tracy,You deserved our very best, and we sincerely apologize for letting you down. It's always our goal to provide a comfortable stay alongside friendly and helpful service. Your comments will be discussed internally so we can seize these opportunities for improvement. We know that we can deliver a better experience, and it's our hope you'll join us again in the future so we can prove it.

Dear Arionna,Please accept our apologies for the misunderstanding about your reservation. While this is never our intention, sometimes third-party reservations fail to sync with our systems. Nonetheless, we hope your time in West Columbia was well spent, and we hope for a future opportunity to change your lasting perceptions of our hotel.

Sorry for inconvenient. we are really apologize that happened next time please call Hotel straight we will be taking care thanks

Dear Elizabeth, Thank you for your feedback. Please let our team know about any issues while you're with us so that we can properly address these matters as necessary. That being said, reservations made through third-party don't always include taxes and fees, which may have resulted in some confusion. We suggest reaching out to the site you booked with, as they will best be able to assist. That said, we'd be happy to help if you would like to give us a call.

Thank you for taking the time to give us some feedback. We're sorry for any unpleasant humidity. Should you be in the area again, we would be grateful for another chance to welcome you and demonstrate our true value.

We love hearing from our guests, so thank you for taking the time to share your experience with us. Please accept our apologies for any mixup that occurred at check-in. We're glad that we were able to get this settled, but your frustration is understandable. Your remarks will be used to improve, so we hope that you will join us again in the future for a stay that better represents our true value.

Dear Joseph, Thank you for telling us about your experience. We are deeply sorry for the mishap with your room assignment and can assure you that this is not common. We will immediately look into this and do our best to prevent it from happening again. On behalf of our entire team, we wish you all the best going forward.