West Side Park Tours

AThe carpeting was in need of replacing making the hotel less desireable and less likely to be recommended. It was dirty.

Got charged an extra $54 in gratuity for breakfast when I didn’t really pay that amount. Whoever was my server on that morning must have added it in. Considering the over $3k I spent here on 3 separate trips, it was disappointing. And of course there was as usual ‘breakfast is not really included ‘ issue even though you paid through Expedia already. $22 per person is covered which seems quite ok unless you have staff that write in extra tips.

The stuff overall was good accept the breakfast area. We had to wait for our breakfast that we ordered from the menu for almost an hour and when we got it was cold not even warm. It was ridiculous and they didn’t even apologize for delay or breakfast being cokd