โKim in food service did am outstanding job ensuring we were well tended to during the complimentary breakfast. Honestly she went way above and beyond and deserves a spot bonus and/or raise, as she is one of the main reasons we'll probably return. Ebony in guest service did a great job as well!
The hotel is in a pretty good location, convenient to AU and not too far from better shopping. The downtown Augusta area has many vacant storefronts, which is not ideal, but that's not the hotel's fault. โ
โThe property was close to theater venues and restaurant options. I felt safe in the neighborhood. The hosts were knowledgeable and accommodating. I will stay again โ
โThis was the first time we stayed at a Tru By Hilton Hotel. The moment I walked in and was greeted by the front desk receptionist I knew this was going to be a great experience. Just everything about the hotel was perfect and I look forward to having the opportunity again to stay at another Tru By Hilton Hotel.โ
โI was a little iffy about this hotel in the beginning, never having stayed at a Fairfield Inn before but I was pleasantly surprised, especially at this price point. The staff was friendly, hotel was up to par and clean and it was in a nice location. I will definitely be staying at a Fairfield Inn on my next destination! โ
โStaff is amazing. Very accommodating and personable! The door key card machine wasn't working so the front desk man had to individually take us up to our rooms to let us in and had to do it every time we left and came back. He had a great attitude the whole time and never made me feel like I was bothering him. And when he did get it fixed he brought the key card to my room for me. โ
