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Town and Mountain Hotel

2.5 star property
Travelers can savor local flavors at the hotel's bar or venture out to explore the shopping district, with everything conveniently within reach.

Choose dates to view prices

Town and Mountain Hotel sits right in the shopping district, making it easy to browse nearby stores. The property offers free WiFi throughout, a welcoming bar for evening drinks, and staff at the front desk 24 hours a day—features previous guests have particularly valued.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Room

King Room | In-room safe, desk, laptop workspace, blackout drapes

King Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
401 Main Street, Whitehorse, YT, y1a2b6

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.)
    7 min drive

About this property

Town and Mountain Hotel

Hotel in a shopping district
Town and Mountain Hotel provides a bar and more. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk and ATM/banking services
Room features
All guestrooms at Town and Mountain Hotel boast thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like safes and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 21-inch TVs with satellite channels
  • Wardrobes/closets, refrigerators, and microwaves

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6.6 out of 10, 432 reviews
The price is ₩140,504
₩147,535 total
includes taxes & fees
Feb 5 - Feb 6
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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from November 1 2024 to September 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Town Mountain Hotel Whitehorse
Town Mountain Hotel
Town Mountain Whitehorse
The Town And Mountain Hotel Whitehorse, Yukon, Canada
Town and Mountain Hotel Hotel
Town and Mountain Hotel Whitehorse
Town and Mountain Hotel Hotel Whitehorse

Frequently asked questions

Is Town and Mountain Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Town and Mountain Hotel?

Self parking is free at this property.

What time is check-in at Town and Mountain Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Town and Mountain Hotel?

Check-out is at 11:00 AM.

Where is Town and Mountain Hotel located?

Situated in the entertainment district, this hotel is steps from Old Log Church and Midnight Sun Gallery & Gifts. Kwanlin Dun Cultural Centre and North End Gallery are also within 10 minutes.

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Reviews

Town and Mountain Hotel Reviews

7.2

Good

7.6

Cleanliness

8.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 56 out of 290 reviews
Rating 8 - Good. 127 out of 290 reviews
Rating 6 - Okay. 57 out of 290 reviews
Rating 4 - Poor. 35 out of 290 reviews
Rating 2 - Terrible. 15 out of 290 reviews

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so kind, helpful and amazing. We had a great time .
Stayed 1 night in Jul 2024

2/10 Terrible

Mike

Liked: Amenities
Location and friendliness
Stayed 1 night in Jun 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Jun 2024

6/10 Okay

Nicholas

Liked: Staff & service
I’d actually give it an extra half star. Good location. Parking in back is tight for a bigger vehicle. Has a bar and restaurant.
Stayed 1 night in Sep 2024

6/10 Okay

Lois

Liked: Cleanliness, staff & service
Older property, but clean and beds were comfortable. Needed fan to keep room cool, even though heat was off. Would be nice to have towel racks in bathroom. Staff was VERY helpful and pleasant - thanks to all!
Stayed 4 nights in Sep 2024

8/10 Good

Cynthia Yeates -Ayton house

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room. Could have been a little cleaner as shower drain was full of hair. As clearly advised prior to booking, there are no lifts so be prepared to carry your bags up the stairs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, room comfort

Friendly, Clean & Quiet

The hotel is old and in need of remodeling, but clean. There is no elevator. My room was nice and clean. One thing I noticed was as old as the carpet was, it didn't make my socks or feet black, the carpet didn't feel clammy. Despite being on a corner, the hotel was quiet. I was concerned with the lack of street parking and having to park my car in the tight alley. I had a comfortable night's rest.
Stayed 1 night in Apr 2024

8/10 Good

Junko

Liked: Cleanliness, staff & service
Very friendly staff and breakfast was great!
Stayed 4 nights in Aug 2022

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Old downtown hotel, close to restaurants and shops.
Stayed 2 nights in Jul 2022

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, simple, worth the money for a one night stay while traveling.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
The staff was excellent, very accommodating
Stayed 1 night in Oct 2022

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short walk to most things downtown. The room decor was dated but everything was clean.
Stayed 4 nights in Jul 2022

8/10 Good

Alfred

Liked: Cleanliness, staff & service, room comfort
Short stay at this budget hotel. Very friendly staff! Great location in this older building without elevator. Greater short stays in a very basic accommodation. Just what we needed.
Stayed 3 nights in Feb 2023

8/10 Good

Jared

Liked: Cleanliness
This hotel is a bit older. Rooms have not been renovated in a while. Was better priced than other Whitehorse hotels of the same quality rooms.
Stayed 2 nights in Aug 2022

8/10 Good

S F Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very traditional. Expensive.
Stayed 4 nights in Sep 2023

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
This is a basic downtown hotel close to shops, restaurants, banks and other services. The check-in folks were friendly, the room was clean and tidy and the bathroom features were well maintained and functioning properly. Smoking is allowed on the property but there are non-smoking levels. Off-sales of a selection of beer, wine and liquor is available from the check-in counter. Overall a pleasant and comfortable stay for a reasonable price.
Stayed 2 nights in Jun 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no reservation hotels.com failed
Stayed 1 night in Jul 2022

8/10 Good

Maureen

Liked: Cleanliness, staff & service
Good value option in Whitehorse. Just a few blocks walking distance to Front St. and many downtown Whitehorse attractions. The hotel has 3 floors with no elevator so not a good option if you have mobility issues. The room I stayed in had fridge, microwave, kettle, coffee maker and crockery/cutlery so you could prepare simple meals if desired.
Stayed 4 nights in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is clueless, the hotel is mediocre and smells, they tried to bill me twice for my room, all in all I would never stay here again. Worst hotel Ive found on hotels.com yet.
Stayed 1 night in Mar 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with big bed. There is no secure room where you can leave your bags after checkout if you can't take them with you at that time. On our last day of orinional stay, we needed to extend our stay by one night and managed to get it a lot cheaper by rebooking by expedia.
Stayed 1 night in Sep 2024

4/10 Poor

Raz

Disliked: Cleanliness, amenities, property conditions & facilities
There were puke stains all over the room.
Stayed 2 nights in Aug 2024

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice and helpful staff. Tried to keep it clean but didn’t quite make it. Sketchy because they sold alcohol out of the lobby and quite a few vagrants milling around. No locked front entrance and easy access to rooms from outsiders
Stayed 1 night in Jul 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
No parking other than the streets
Stayed 1 night in Jul 2023

4/10 Poor

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was the definition of a "seedy hotel". As other reviewers mentioned the place does smell bad. I was afraid to sleep under the sheets and fortunately had a sleeping bag with me on the trip. Slept in it on top of the bed.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get more tv channels.
Stayed 1 night in Aug 2024