Palm Bay Resort

4.0 star property

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Located close to Palm Bay Beach, Palm Bay Resort provides a terrace, a garden, and a library. With a beachfront location, sun loungers, and rowing, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, a facial, or a body treatment at the onsite spa. Enjoy the gym, as well as activities like fishing, kayaking, and snorkeling. A fireplace in the lobby, 2 bars, and a restaurant are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning
  • Gym
  • Breakfast available

Room options

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Showing 9 of 9 rooms

Beachfront Villa

9.0 out of 10
Wonderful
(13 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Beachfront Bungalow

10.0 out of 10
Exceptional
(11 reviews)
  • Beach view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Hibiscus Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Platinum House

  • Ocean view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Beachfront Bure Villa with Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Serenity Bure

9.4 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Ocean View Bure

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Beachfront Bungalow

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Ocean View House

  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Located in Whitsundays, Palm Bay Resort is in a national park and on the beach. Passage Peak is a notable landmark, and the area's natural beauty can be seen at Airlie Beach Lagoon and Whitehaven Beach. Palm Bay Beach and Hill Inlet are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as swimming. Visit our Whitsundays travel guide
Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741

What's nearby

  • Vincentia, Jervis Bay, South Coast, New South Wales, Australia. Sandy beach with white sand and crystal clear turquoise water.
    Palm Bay Beach
    1 min walk - 0.0 km
  • Molle Islands National Park
    Molle Islands National Park
    1 min walk - 0.0 km
  • Pelican Island
    2 min walk - 0.2 km

Getting around

  • Proserpine Station
    45 min drive

Restaurants

  • The Clubhouse
  • Sunset Bar
  • Chocolate Fish
  • Club House Restaurant

About this property

Palm Bay Resort

Upscale hotel near Airlie Beach Lagoon
Located close to Palm Bay Beach, Palm Bay Resort provides a terrace, a garden, and a library. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and rowing. Indulge in a massage, a facial, and a body treatment at the onsite spa. Enjoy the gym, as well as activities like fishing, kayaking, and snorkeling. A fireplace in the lobby, 2 bars, and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), helicopter/airplane tours, and beach towels
  • A front-desk safe, luggage storage, and tour/ticket assistance
  • A banquet hall and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Palm Bay Resort boast comforts such as air conditioning, in addition to amenities like safes and free bottled water.
Extra amenities include:
  • Showers and free toiletries
  • Wardrobes/closets, balconies, and mini fridges

Similar properties

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: AUD 25 to 40 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Rowing/canoeing
  • Snorkeling

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open select days

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Outside alcohol is not permitted, but is available for purchase.
Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 40 per person
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel Whitsundays
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Frequently asked questions

Does Palm Bay Resort have a pool?

Yes, this property has an outdoor pool.

Is Palm Bay Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Palm Bay Resort doesn't offer parking.

What time is check-in at Palm Bay Resort?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Palm Bay Resort?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Palm Bay Resort located?

Located in Whitsundays, this beachfront hotel is in a national park, steps from Palm Bay Beach, and 7.5 mi (12.1 km) from Airlie Beach Lagoon. Whitehaven Beach is 14.4 mi (23.2 km) away.

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Reviews

Palm Bay Resort Reviews

9.2

Wonderful

8.8

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 250 out of 347 reviews
Rating 8 - Good. 65 out of 347 reviews
Rating 6 - Okay. 20 out of 347 reviews
Rating 4 - Poor. 5 out of 347 reviews
Rating 2 - Terrible. 7 out of 347 reviews

Reviews

Verified

10/10 Excellent

Kerstine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a stunning place. Rooms were clean and the views just breathtaking. every meal we had was amazing and well priced as were drinks. Cant wait to come back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tangimetua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the weather wasn’t the best the resort was lovely and the staff were amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Cute rooms, beautiful views and relaxing pool area. The staff were very welcoming and helpful with everything we needed.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

ASHLEY

G
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Aminah

I’m
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Tayla

Liked: Cleanliness, amenities, property conditions & facilities
This resort was amazing, it was so private and secluded! There was lots of options of activities and the food was amazing! It was a beautiful spot for our honeymoon!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were so friendly and very helpful, manager Teegan was great. Kept us informed during the Tropical Cyclone we had. Big shout out to the kitchen staff. Food was amazing. Really enjoyed a relaxing stay, even with a full night awake. One bit of info. Fly into Proserpine airport. Much easier access than Hamilton Island.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Sue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve made a full video of our entire experience here including video proof of the disgusting level of negligence they have towards all buildings and ammenities. We’ve shared our experience publicly they’ve clearly read it and twisted many aspects to suit themselves but no matter how many times you flip a pancake it always has two sides! With the way GM handles complaints (behind a screen with a keyboard!) she’ll find herself very quickly out of a job! You can’t change what you don’t acknowledge my dear and people talk with their feet! I think we can just wait to see on YouTube what the truth is in this situation and it won’t be in favour of the resort! You can harp on all you like about “behaviour”… but the resort is still grossly not up to par!!! Definitely under staffed or you’d have clean rooms! It is debilitated, mouldy, unkept and neglected as are the paddle boards, and all snorkeling gear! We asked around 4 times to use the suits with nothing but excuses and were given those with holes!!! Really? Anyway we couldn’t leave fast enough and it wouldn’t have mattered how the staff behaved, the condition the resort has been allowed to get too we still would’ve left in a hurry!!! We did ask for certain dietary requirements to be met but were refused…GM wouldn’t know cause they were not contactable nor even on the island to be spoken too about any issue anyone had with anything! Not to worry… grab the popcorn and wait for the incoming arrogant reply!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful nature at its best. The staff were all fabulous and friendly. Very relaxing. No children.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Josue

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, beach and animals, nice people, i like restaurant. Great place.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness
Location second to none as is the bungalow style accommodation. Staff very attentive and food and drink are good.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Lovely staff, relaxing environment
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The vibe on the island is extremely laid back just as you would expect. The food was incredible and the service was terrific
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful with a view to admire and really comfortable bed 👌
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Could have cleaned the terrace a bit as cockatoos visit often. Great view and breeze. We turned the ac off and listened to the birds and night sounds which were great.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Our bungalow looking over the ocean was spectacular and so to was the resort. A special thank-you goes out to the resort manager Tegan and her staff for making our stay memorable. A must destination for your bucket list.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Terry Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Room clean ok, needed some updating however suited the environment. Sadly the dinning area and subset bar was filthy. My coffee cup had stains on it from a previous guest the water jar was disgusting it had old orange sittng in the water that was extremely cloudy and i was expected to drink. environment
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kathryn

Liked: Amenities
Clean room, friendly staff, nice and quiet, great food.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Clare

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Resort looked tired… several maintenance issues such as A/C in room not functioning, pool lights cable tired or loose in pool, several tiles of pool missing, balcony railing of room loose/wood rotten.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the rooms is amazing
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Sue

Liked: Staff & service, property conditions & facilities, room comfort

Almost perfect

The location here is incredible, with cute wallabies jumping around and friendly cockatoos, plus a number of seabirds. It reminded me of places I've stayed at in South East Asia, with the jungle feel, the palms and the beautiful greenery around clear (mostly) blue waters. It was great to be greeted (very White Lotus) on arrival and would have been nice to have a goodbye on departure too. The bar/restaurant staff were fantastic, couldn't do enough for you. A special mention is needed for the food, which was amazing. Their chef put some very interesting flavours together - top class. Unfortunately I didn't sleep well a couple of nights as I found myself catching and removing cockroaches from my bathroom. Maintenance were helpful, attempting to poison them, reception less so, providing me with a spray for flying insects, that did nothing to the roaches. I understand they turn up in tropical places and that they are hard to shift, but while I didn't mind no housekeeping for the 4 nts I think bins should be emptied every day, to avoid attracting them. The other negative was the noise of tractors and outdoor power tools at different times of day. Thus said, it's a beautiful place and I found it a wonderful place to chill.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
NOTE: Palm Bay Resort would be ideal to stay at for limited stays. We did not know any better so booked an 8+ night stay so my review is based off this. The facilities were a little run down, tiles falling off the pool, areas missing off some of the roofs. Tv in main area slightly broken. Room was fairly clean, staff were lovely however a bit forgetful, not super proactive (apart from one amazing employee) view from room was incredible, spent hours upon hours reading with that view in the background. The beach itself was very rocky. Food was good, but menu limited. Again I need to stress, if this was all over a 3 or so night stay this would be 9/10. Also massively limited with supplies. Definitely need to do some supply shopping in Airlie or Hamilton before coming. So would definitely would go again but would definitely stay shorter.
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic stay.

Beautiful, relaxing idyllic stay. Food was good. Staff were lovely. Pool was nice. Loved the setting and nature. The hammocks were a nice touch. Lots of activities. Bush walks were fun. Bedding etc was very clean. Room 15 was very musty so had to keep aircon on at all times.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our utterly relaxing stay. The staff were friendly, the bungalow was clean and comfortable with a lovely beach view from the balcony, and were surrounded by nature. We’d definitely come back.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet island location close to the mainland. Small resort with great staff and food service from a great kitchen. Facilities are older but maintained in a casual lush tropical setting Good walking options to explore a bit if you like.
Stayed 3 nights in Aug 2025