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“Overall our stay was nice. We loved the shores pool, and paid extra for ocean view and balcony, which was ruined by the sargassum(out of resorts control of course). Also the balcony was not a private balcony attached to our room, it was just an extension off the walk way open to anyone really, so that part is kind of deceiving. Also, not like a huge deal, but we are huge sports fans and we were trying to watch the FiFa and basketball championships game, and there was no cable. Called to try...

“We absolutely loved the property. The seaweed smell was a little overwhelming at first, but it was part of Mother Nature, and not the resort. We loved the area and would stay again if we get another chance. Shops and food choices were within reach, as well as the washateria down the road to do laundry.”

“We absolutely loved staying here and to say the staff was helpful would be such an understatement. Would definitely go back.”

“Food was excellent and the staff was delightful. Very accommodating”

“The front desk area had me a little nervous at first. Not very tightly and organized. Things taped to the walls etc. But the room we had was surprisingly clean and well maintained. Everything worked and was comfortable. We were very happy with it. Unfortunately had to leave early but would come back”

“We were assigned an apartment across the street so property amenities were not really accessible. The road was very busy and overall noisy. The apartment was newly remodeled and very comfortable. I have very high standards for cleanliness therefore seeing stained chicken room and bathrooms did not give me the highest idea of the place being clean. Also some towels were full of hair. The staff was very nice in supplying extra sheet and a brand new hair dryer when I've got almost electrocuted...

“There was a lot of seaweed, which definitely had an odor; it was impossible to use the beach area. I did expect they would make more of an effort to clean it. Could use some TCL, adult pool needs new steps that do not get too hot to touch in the summertime. (They make them now). Could have made more of an effort to review amenities and events. The hotel channel was not available. You learn more from talking to the guests at the pool. Nevertheless, you're in the Florida Keys, taking in the...