6/10 - 괜찮아요
Victoria
가족 여행
2025년 11월 28일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The staff were lovely. The main reception is way too far from the rooms and the layout of the hotel in general is very confusing. We had a large room with a very old fashioned heating system which meant that we were cold all night. Also the external window in the corridor outside our room was open (there was no way of closing it) and this meant there was a draught coming in to our room. I am unsure if there is a need for an external window to be open in the middle of winter!
Some of the ‘clean’towels in our room were heavily stained. The lack of literature in the room is annoying - there’s a QR code that is meant to provide all the info you need but it was very basic and didn’t even have the breakfast times down there. Lack of eating options - it could benefit from a cafe or make take out options to eat in the room. Room service would be a fantastic option to have.
Breakfast was fantastic - not too busy, plenty of choice and staff were friendly and helpful.
Victoria
2025년 11월에 1박 숙박함
