10/10 - 훌륭해요
Francisco
가족 여행
2024년 6월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at Amber's even though it didnt start off right when we first arrived. Unfortunately our room was mistakenly given to another family. However they quickly helped resolved the issue and apologized for the confusion. Jamie, the hotel manager, went above and beyond to make up for the inconvenience.we were able to get the room we originally reserved (2 bedroom condo-big enough for our familyof 5). The hotel is always cleaned, quiet and very close to the downtown area. We have been to Amber's a couple of times in the past and we will for sure be back soon. This hotel is one of our favorites and we will not let this one incident prevent us from coming back. Thank you Jamie!
Francisco
2024년 6월에 3박 숙박함