Dear Inwoo, First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that you are disappointed because of parking price. Our staff is always ready to help with finding another solution. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Best regards.

We would like to thank you very much for sharing your feedback with us regarding your recent stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one.

Dear JiHye, Thank you very much for your time and for sharing your opinion about Sofitel Wrocław Old Town. I'm really glad that you enjoyed your stay with us. I hope that in the near future we can meet again! Kind regards, Guest Relations

Thank you very much for taking the time to share your experience at Sofitel Wrocław Old Town.It is a pleasure to hear that you enjoyed your stay so much! Since it is our goal to constantly distinguish our property with a service with attention to detail we are glad that you enjoyed our service approach. We hope to welcome you back very soon!

Thank you so much for sharing your great feedback regarding your stay at Sofitel Wroclaw Old Town! We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future.

Dear Jinsoo, Thank you so much for sharing your great feedback regarding your stay at Sofitel Wroclaw Old Town! We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future. Best Regards, Sofitel Wroclaw Old town

Dear Minkyu, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. However I was very concerned to read that you experienced maintenance problems and some other inconveniences during your stay, especially not the best service at the reception desk and restaurant , what I would like to sincerely apologize for. Please rest assured that I have forwarded your comments to our management team, and we are taking the appropriate measures to address this problem and prevent future occurrence. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share with me more details in these regards, I remain gladly at your disposal, my e-mail address: h5345-gr1@sofitel.com. Thank you again for sharing your experience and it is our hope to have the opportunity to welcome you back in the near future. Sincerely, Agata Grądzielewska Guest Relations Sofitel Wrocław Old Town

Dear Jinsoo, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. However I was very concerned to read that you experienced inconveniences due to the low pressure of water into your room, what I would like to sincerely apologize for. Please rest assured that I have forwarded your comments to our management team, and we are taking the appropriate measures to address this problem and prevent future occurrence. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share with me more details in these regards, I remain gladly at your disposal. Thank you again for sharing your experience and it is our hope to have the opportunity to welcome you back in the near future. Sincerely, Agata Grądzielewska Guest Relations Sofitel Wrocław Old Town