숙박 시설 정면

수퍼 8 바이 윈덤 포트 치스웰/위더빌 에어리어 여행 후기

2 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 619개 이용 후기 중 222개" "
평점 8 - 좋아요. 619개 이용 후기 중 206개" "
평점 6 - 괜찮아요. 619개 이용 후기 중 95개" "
평점 4 - 별로예요. 619개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 619개 이용 후기 중 53개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buena
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear Luis,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right off the freeway easy to set up …easy for loading and unloading our stuff
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 19일
Dear Guest,Thank you for taking the time to share your feedback! We're thrilled to hear that our convenient location right off the freeway made your stay hassle-free, especially when it came to loading and unloading your belongings. Your comfort and convenience are our top priorities.However, we apologize for any inconvenience you may have experienced during your stay. We continuously strive to improve our services and facilities to ensure all our guests have a seamless and enjoyable experience.We appreciate your valuable feedback and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Kelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this place. Great price. Really nice people run this place. Staff is great. Breakfast too. It was super clean. HOT HOT showers. Beds are not hard. I stay here often. It’s my place to stay when traveling!!
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you love staying with us and that we're your go-to place when traveling. Providing great prices, excellent service, and clean accommodations is what we strive for, and we're delighted that we've met your expectations. Your loyalty and kind words mean the world to us, and we look forward to welcoming you back for many more enjoyable stays in the future!Sincerely,Hotel Manager

10/10 - 훌륭해요

Kelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this place. Yes older but clean. Affordable. Comfy beds.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you love our hotel. Providing a clean, comfortable, and affordable experience for our guests is our priority, and we're thrilled that we were able to meet your expectations. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Nadezda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Nadezda,We're deeply sorry to learn that your experience did not meet your expectations. Your feedback is invaluable to us, and we're committed to addressing the issues you encountered to ensure a better experience for all our guests in the future. Please accept our sincerest apologies, and we hope you'll consider giving us another chance to provide you with the excellent service you deserve.Sincerely,Hotel Manager

10/10 - 훌륭해요

Patty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access, nice people , breakfast available. I was not prepared to have to give a deposit in case there was damage and I was gone. Put a hold on $100 on my card. That bothered me, and not knowing about it ahead of time.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Guest,Thank you for your positive feedback about our easy access, friendly staff, and available breakfast. We apologize for any inconvenience caused by the deposit requirement, and we understand your concern about not being informed beforehand. Your feedback is important to us, and we'll take it into consideration to improve our communication with guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay.Sincerely,Hotel Management

10/10 - 훌륭해요

steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Steve,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We appreciate your positive feedback and hope to welcome you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Very nice friendly staff and huge bathroom Very clean would recommend Price very reasonable
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 5일
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you found our staff very nice and friendly, and that you enjoyed the spacious and clean bathroom. It's fantastic to know that you would recommend us and found our prices reasonable. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Manager

4/10 - 별로예요

Krista

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clerk was not trained. Had to return to front desk with card an hour and a half after check-in because she didn't do it right. Was after 1am she called the room. She had already ran the card for the room deposit. Room deposit was not mentioned when booking the room on expedia. Very poor practice. Morning manager was rude when asked to repeat what he had said. His accent was so thick and he spoke so fast, i still don't have a clue what he said. We were traveling and were there less than 8 hours and, where awakened to get out of bed because of their mistake.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Guest,We're truly sorry to hear about the challenges you experienced during your stay. Please accept our sincerest apologies for any inconvenience caused by the issues with the front desk service and miscommunication regarding the room deposit. Your feedback is invaluable to us, and we will address these issues with our team to ensure they are properly trained and provide better service in the future. We understand the importance of a smooth and pleasant stay, and we regret falling short of your expectations. If there's anything further we can do to make amends, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Adam

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
****Travelers beware!!!**** This hotel is absolutely disgusting! We demanded a different room because of the shoe prints, dirt, and food crumbs all over the beds. Food debris was left in the drawers of the dresser. No water pressure. Water would stay hot for under 3 minutes then turn lukewarm to cold. Garbage was spilling out of every dumpster and trash can. The toilet was plugged. I could go on and on....the room they moved us to was not much better. In fact there was a gap so wide in the door and the frame, we could see people walk passed.The only decent thing about our stay was the very nice lady who was clearly embarrassed about the condition of the room, but clearly was not surprised. DO NOT STAY HERE!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Guest,We sincerely apologize for the unacceptable conditions you experienced during your stay. Your feedback is deeply concerning, and we're taking immediate action to address these issues. Please know that this does not reflect our standards, and we're committed to ensuring a better experience for all our guests.Thank you for bringing this to our attention, and we hope you will consider giving us another chance to exceed your expectations in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a 5-star hotel but I give it 5 stars for what it is. The room was clean and comfortable. The bathroom was clean and the breakfast included eggs, cereal, waffles, and bagels. We just wanted a basic hotel to overnight while on a 14 hour drive. This suited our purpose very well. Would stay again.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Guest,Thank you for your kind review! We're glad to hear that our hotel met your needs during your overnight stay. Your satisfaction is important to us, and we're delighted that you found our clean and comfortable rooms along with our breakfast offerings suitable for your needs.We look forward to welcoming you back for another stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Caroline

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Caroline,Thank you for choosing to stay with us and for taking the time to leave a review. We're glad to hear that you had a positive experience overall.If there's anything specific we can improve upon to earn that extra star for your next visit, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

8/10 - 좋아요

FRANK

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Frank,Thank you for your feedback and for choosing to stay with us. We're glad to see that you had a positive experience overall. If there's anything specific we could improve to earn a higher rating from you next time, please let us know. Your satisfaction is our priority, and we hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Jennifer

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location is in a great spot right off the interstate. We stayed for 1 night while on a road trip and this hotel is perfect for a quick stay. The beds were comfortable, rooms were a good size, and everything was ready when we arrived for our very late check-in. The bathroom in the room was quite small, but still had everything needed. In my opinion, the best part of our stay was the Continental breakfast the next morning. Included in the price of your stay is a fantastic breakfast spread with almost anything you could think of. It was so much more than just another Continental breakfast, it was as if we woke up in a bed and breakfast. This is also a pet friendly (for a small fee) hotel so hearing the odd bark or tweet is inevitable, but not disturbing at all. I'll be staying here again in the future I'm sure.
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 13일
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for your road trip. It's wonderful to know that you found the beds comfortable, the rooms spacious, and appreciated our efforts for a smooth late check-in. We're delighted that you loved our Continental breakfast and felt like you were at a bed and breakfast. Your feedback about our pet-friendly policy is appreciated. We can't wait to welcome you back on your future travels!Sincerely,Hotel Manager

8/10 - 좋아요

Randall 님, Dartmouth

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A decent motel for a decent price.
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 12일
Dear Guest,Thank you for your review! We're glad to hear that you found our motel to be a decent option at a reasonable price. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back soon.Sincerely,Hotel Manager

8/10 - 좋아요

Jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and orderly. Space was adequate.
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 12일
Dear Guest,We're delighted to hear that you found our hotel clean, orderly, and with adequate space. Your satisfaction is our priority, and we appreciate your feedback. We look forward to hosting you again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved that it had huge bathroom. Nice size room Easy access to plugs into table lights on each side of bed Was able to adjust room temperature easily Able to walk to a restaurant nearby for Mexican food that was recommended by Jennifer. Includes microwave and fridge Breakfast included
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 7일
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and that you found our amenities, including the large bathroom, convenient access to plugs, table lights, and temperature control, to your liking. It's great to know that you were able to take advantage of nearby dining options and enjoyed the recommendation from Jennifer. We're delighted that you appreciated the in-room microwave and fridge, as well as our complimentary breakfast. We hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Thanh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and very spacious, quiet area. Breakfast was good.
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 4일
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you found the room clean and spacious, and that you appreciated the quiet area. We're also glad you enjoyed the breakfast. Thank you for sharing your positive experience, and we hope to welcome you back again soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Giorgi

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 2일
Dear Giorgi,Thank you for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our priority, and we're delighted that you enjoyed your time at our hotel. We hope to have the pleasure of hosting you again in the future!Sincerely,Hotel Manager

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 24일
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a pleasant experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Sincerely,Hotel Manager

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all good
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 22일
Dear guest,Thank you for your positive review! We're glad to hear that you had a great experience at our hotel. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been using this facility once or twice a year for about 3 or 4 years and they are always pleasant and helpful. There is also a good Mexican restaurant across the street.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Guest,Thank you for your continued loyalty and for choosing our facility for your stays over the past few years. We're delighted to hear that you consistently find our staff to be pleasant and helpful. Additionally, we're glad to know that you enjoy the convenience of having a good Mexican restaurant nearby. We appreciate your positive feedback and look forward to welcoming you back on your next visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

dick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great overnight stay
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 7일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a great overnight stay with us. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Lihua

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 5일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For allowing dogs there wasn't enough of walking area for them. Breakfast was average. Ceiling in shower was cracking and was stained.
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 20일
Dear Guest,Thank you for sharing your feedback with us. We appreciate your input regarding the walking area for dogs and the breakfast experience. We'll certainly look into ways to enhance these aspects. Additionally, we apologize for any inconvenience caused by the issues in the shower. Rest assured, we'll address and resolve the concerns promptly. Your insights are valuable, and we hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ok night
Very noisy at night. Also no table or chair to eat at.
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 17일
Dear Guest,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team is committed to addressing noise concerns and we'll work on finding a solution. Additionally, we'll explore options to provide a more comfortable dining space. Your insights are valuable, and we hope to have the chance to improve your experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Savio

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stopped on our way to Florida. Our room had 3 queen beds. It was perfect for us. This place is next to a truck stop and so it could be noisy. Great place for a budget one night stay.
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 13일
Dear Guest,Thank you for choosing our hotel for your stopover on the way to Florida. We're glad to hear that the room with three queen beds was perfect for your needs. We appreciate your understanding about the potential noise from the nearby truck stop and are pleased to have provided a budget-friendly option for your one-night stay. If your travels bring you back our way, we'd be delighted to welcome you again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Gary

좋아요: 청결 상태, 직원 및 서비스
Thumbs Up!
Price was very good, so was breakfast. I thought the $150 security charge to my card was high, but it was credited promptly. I would overnight there again if passing by.
2023년 12월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 9일
Dear Guest,Thank you for your review! We're pleased to hear that you found the price very good and enjoyed our breakfast. We appreciate your understanding regarding the security charge, and we're glad it was promptly credited. It would be our pleasure to welcome you again if you're passing by. Safe travels, and we look forward to hosting you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Tamara L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
quiet area. clean room and good water pressure. breakfast available. staff very friendly
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 9일
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed a quiet area, clean room, good water pressure, and friendly staff. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
We needed an overnight place on a road trip. The room was affortable, clean, and comfortable. The breakfast wasn't fancy, but there were options, and it was served on time for 6:00 am. I'd recommend this place for families.
2023년 12월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 29일
Dear Guest,Thank you for taking the time to share your positive experience during your overnight stay. We're thrilled to hear that you found our rooms affordable, clean, and comfortable. We're also glad you enjoyed the breakfast options and that it was served promptly.Your recommendation means a lot to us, especially for families on the road. If there's anything specific you appreciated or if there are ways we can enhance our services, please let us know. We look forward to welcoming you back on your future road trips.Sincerely, Hotel Manager

8/10 - 좋아요

Monkey

2023년 12월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 18일
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4/10 - 별로예요

Teresa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not very impressed
The room smelled terrible, it smelled like a dirty ashtray full of cigarette butts. The floors in the room was filthy
2023년 12월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 27일
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. Your feedback about the unpleasant odor and dirty floors is deeply concerning. This falls short of our standards, and we take your comments seriously. We will investigate and address these issues immediately to ensure a more comfortable and enjoyable stay for our guests.Sincerely, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 24일
Dear Guest,Thank you for the perfect rating! We're delighted to have provided you with a top-notch experience. If there's anything specific you enjoyed during your stay or if you have any feedback to share, feel free to let us know. We look forward to welcoming you back for another excellent stay!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Bonnie

가족 여행
별로예요: 편의 시설/서비스
There were at least a dozen stink bugs in the room. When I went to the front desk I was told “They’re harmless. Won’t hurt you”. I was offered another room, but they didn’t have another handicap room. I asked if I could get a refund and I was told, no because it was after 4pm. I was not happy.
2023년 12월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 21일
Dear Guest,We sincerely apologize for the inconvenience you experienced with the presence of stink bugs in your room. This falls short of our cleanliness and guest satisfaction standards, and we deeply regret the impact on your stay. We understand your concerns and frustration, and we will address this issue promptly with our team to prevent a recurrence. Regarding your request for a refund, we appreciate your understanding of our policies but will review your case to ensure a fair resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to make amends in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

MARIAN

2023년 12월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 21일
Dear Guest,Thank you for the perfect 10/10 rating! We're thrilled to hear that you had an excellent experience. If there's anything specific you enjoyed or any suggestions you have, please feel free to share. We look forward to hosting you again for another outstanding stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

MARIAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 20일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Deanna

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel manager 님, 2023년 12월 19일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Lihua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, quiet,comfortable and great price. Stuff was very nice
2023년 12월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 17일
Dear Guest,We appreciate your positive comments! It's wonderful to hear that you found our hotel very clean, quiet, comfortable, and reasonably priced. Our team is delighted to know you had a pleasant experience, and we thank you for highlighting their friendliness. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 - 좋아요

Fernanda

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Room was non smoking yet it stunk of smoke . Room 128
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 29일
Dear Guest,We sincerely apologize for the inconvenience of your non-smoking room having a smell of smoke. This is not the experience we aim to provide, and we understand the importance of a clean and odor-free environment. Our team will investigate this issue promptly and take measures to ensure it does not recur in the future. If you encounter any issues during your stay, please feel free to contact our front desk for immediate assistance. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience on your next visit.Sincerely, Hotel Manager

8/10 - 좋아요

Saul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable bed, and clean rooms.
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 6일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found the bed comfortable and the rooms clean. Your comfort is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 - 좋아요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great for the price. Don’t stay in the room above the lobby. We could hear the phone ring (loud) and people talking all night!
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 24일
Dear Guest,We apologize for the noise disturbance you experienced. Your feedback is valuable, and we'll work to address this issue for a more comfortable stay in the future. We appreciate your understanding.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Book this place
Was ohhhhso clean!!!!
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 24일
Dear Guest,We're thrilled to hear that you found our hotel oh-so-clean! Thank you for your positive feedback, and we look forward to welcoming you back.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jennifer

2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 21일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
location
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 18일
Dear Guest, Thanks for your choosing our hotel for your stay. I'm so pleased that you found us a pleasant place to stay. I am glad for noting our convenient location. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Sandra j

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well, we slept so good I overslept. The mattress was one of the best we ever slept on, Including the pillows. Everything was clean and well taken care of. People were friendly and very nice. We are making it a stop over every time we visit our family in SC.
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 17일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were comfortable and the continental breakfast pretty nice.
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 10일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Allen

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hot tub had not been turned on & no ice available. Next morning still no hot water in tub
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 6일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jean-Claude

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bien assez pour revenir
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 4일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was difficult to find in the dark - went to a different location by mistake.
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 1일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Roland

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 1일
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager