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"Good lake view "

"Excellent location at Sun Moon Lake; plenty of nearby dining options, e-bike rentals (e.g. day rentals to explore Sun Moon Lake) and right next to the pier where one can take a 2-way ferry across the lake. Was my first time visiting Sun Moon Lake in Nov-25, and the stay at this hotel made the experience very memorable"

"The room is spacious, clean and modern"

"Room was a bit small, but new and clean. Front desk was very helpful, but the staff in the restaurant (breakfast) was not. Very good rooftop Mountain View. "

"The check in staff was exceptional, she provided details about the hotel and excellent suggestions. The room was very clean and the staff at the restaurant were friendly and welcoming. I definitely will stay here again."

"Gorgeous view, lovely room, and serene hot springs. Staff was extremely friendly and pointed out which routes to the attractions were the easiest, which were under maintenance, and how to get to places by bus or by foot. Front desk also kindly helped me search for a lost item, scouring even the bus from Taichung in the process. Bus from Taichung was easy to book, comfortable, and clean. Buffet was delicious. One thing to mention: If you want to eat anywhere but the buffet or the lobby, make sure to book in advance! "

"Nice stuff and great help "

"住宿晚上一直聽到水管噪音，隔壁房吵鬧隔音效果差"

"After address the allergy concern to senior management, which is nuts related and might cause serious reactions. Message still not being pass to kitchen, their staff still serve food which will cause severe allergy. Human hair is founded in their spaghetti served. Also we book two room, heating was working properly in one room, but the other has no heating working at all, and sink does not have hot water too. Bed was not clean, towel is broken."