Presidential Suite, 1 King Bed | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries

Reviews of Hilton Yantai Golden Coast

5 out of 5
Hilton Yantai Golden Coast
No. 1 Ningbo Road Yeda, Yantai

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 86 reviews" "
Rating 8 - Good. 14 out of 86 reviews" "
Rating 6 - Okay. 6 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not disappoint
Suites are 1st class. Breakfast options are phenomenal. Nice views.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Vu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from 烟台金海岸希尔顿酒店 on Dec 25, 2019
尊敬的客人, 您好! 感谢您入住烟台金海岸希尔顿酒店并对此次的住宿体验发表评论。 烟台金海岸希尔顿酒店位于金沙滩景区,有万米风光旖旎的海岸线,漫步海滨,无比惬意。 感谢您对酒店的肯定,希望不久能再次接待您。 总经理-白亮

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019
Response from 烟台金海岸希尔顿酒店 on Nov 29, 2019
亲爱的宾客, 您好! 请接受来自烟台金海岸希尔顿酒店的亲切问候! 感谢您近期入住烟台金海岸希尔顿酒店并在这里度过了一段难忘的美好时光,希望不久能再次接待您光临烟台金海岸希尔顿酒店。祝您生活愉快! 总经理-白亮

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beachfront hotel in Yantai
Great view, right on the beach. Wonderful hotel. Rooms are very well appointed.
Stayed 2 nights in Oct 2019
Response from Hilton Yantai Golden Coast on Nov 21, 2019
Dear Guest: Thank you for taking a moment to share your experience. I am pleased to hear you found our hotel to your liking. Your positive comments have been shared within our team, it is definitely a motivation and recognition to us for our works. I look forward to welcoming you back to Hilton Yantai Golden Coast in the near future. Sincerely, Christopher Bai General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at great location
The hotel was excellent with all clean amenities. Breakfast buffet was also delicious and had many varieties to accommodate both asian & western taste.
Stayed 1 night in Sep 2017
Response from Doris on Sep 27, 2017
Dear Guest, Thanks for your stay in Hilton Yantai Golden Coast and your great comments. We apologize for the noise from hallway to make your stay not satisfied, our engineering will work on this problem and try our best to solve this to ensure you have a memorable trip for your next stay here. Welcome back to beautiful Yantai, wish you all the bests Hilton Yantai Golden Coast General Manager Vincent Zhou

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel - very reasonably priced
Was there on business but very nice place for a family vacation
Stayed 5 nights in Jun 2017
Response from Jessica on Jun 27, 2017
Dear Guest, Thanks for choosing to stay with us at Hilton Yantai Golden Coast. Our hotel is located in Yantai Golden Beach Park, and it is a good choice for holiday-makers. Look forward to welcoming back . Best regards

10/10 Excellent

Joe , SF, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, attentive staff. Good selection of drinks and snacks on the executive floor lounge. Quite a bit out of downtown Yantai with not much to do in the area; it's pretty desolate in winter though I'm sure the beach is a big summertime destination.
Response from Doris.ding on Apr 20, 2017
Dear Guest, Greetings from Hilton Yantai Golden Coast. Thank you very much for choosing to stay here and comment on us. We are happy to know you had a good time and enjoyed our rooms and service. Located in Yantai Golden Beach park, Hilton Yantai Golden Coast is easy access to the sea, where is the ideal place for swim-lovers and holiday-makers. Look forward to your next visit. We are Hilton, We are Hospitality. Your sincerely, Vincent Zhou General Manager

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent new hotel. Staff is excellent and very helpful. If you buy the buffet dinner they will give you a free bottle of local wine which is excellent. Also the fresh squeezed juice for breakfast is great. 5 star plus hotel. Great price.
Dear Guest, Thank you very much for choosing to stay with us at Hilton Yantai Golden Coast. We have done efforts to WOW our guests on buffet food selections, and we are happy to know you did enjoy it. Look forward to your next visit. We are Hilton, We are Hospitality. Your sincerely, Vincent Zhou General Manager

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Hotel and staff were excellent. Ive stayed in many five star hotels around the world on business and this hotel was at the top. Great price too. Only problem was the interent was terrible. Ok for using the net but when using my company VPN it was almsot useless.
Response from General Manager on Feb 21, 2017
Dear Guest, Greeting from Hilton Yantai Golden Coast. Thank you very much for taking your time to write your feedback to us. We have already checked our VPN which functions well, and I suggest you refer to your IT staff for further assistance. If you have any question, our IT staff are glad to provide further help on your next visit. Look forward to your next visit. Best regards Vincent Zhou General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great new hotel in a beautiful city it is a new hotel
Response from Jessica Lv on Dec 13, 2016
Dear Guest, Greetings from Hilton Yantai Golden Coast, first Hilton brand hotel in Yantai. What a relaxing and pleasant stay in our hotel! We look forward to welcoming you back on your next return to Yantai. We are Hilton, We are Hospitality. Yours sincerely, Vincent Zhou General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the beach
The staffs in the restaurant have not been trained properly. The taxi waiting outside the hotel was terrible, as the cost to the airport was more than double of the expected fare. The surname of the driver is 张,53years old and live locally.
Response from Jessica Lv on Dec 13, 2016
Dear Guest, Greetings from Hilton Yantai Golden Coast, first Hilton brand hotel in Yantai. It is a pity that we did not meet your expectations during your stay. We did appreciate your feedback. We will enhance the staff training and manage the taxis properly. We look forward to welcoming you back on your next return to Yantai. Yours sincerely, Vincent Zhou General Manager

2/10 Terrible

Liang

Traveled with family
Liked: Cleanliness, staff & service
Over charge me for the room and refuse to offer any refund nor complimentry for the difference. Arrive around 3pm and the rooms I booked wasn't ready.
Stayed 4 nights in May 2024

10/10 Excellent

Kazunori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海の近くでとても景色が良い
Stayed 2 nights in Mar 2024

10/10 Excellent

Jihoon

Stayed 1 night in Jan 2024

10/10 Excellent

SEJOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
굿 언제나 친절하고 시설도 좋아요 특히 1층에 일식집은 가성비 굿굿
Stayed 2 nights in Jan 2024

8/10 Good

EUNDOO

Stayed 2 nights in Dec 2023

10/10 Excellent

MYUNG BIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
비누가 없는게 불편했어요. 샤워기는 너무 크고.
Stayed 2 nights in Nov 2023

8/10 Good

JAEYOUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Yuji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からはオーシャンビューで景色は最高。 ウォシュレットが付いているのは日本人の私にとって安心できます。 また来たいと思います。
Stayed 2 nights in Oct 2023

10/10 Excellent

Oscar

Stayed 1 night in Jun 2023

10/10 Excellent

IN HWAN

Stayed 1 night in May 2023

6/10 Okay

HONG

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
有失五星级酒店水准的自助晚餐
酒店位置临海,过马路就是天马栈桥和海边,看落日和夜景非常好。酒店客房服务需要改进,每日洗浴用品经常配置不全,而且洗发水和沐浴液颜色一样完全分不清楚,建议酒店使用不同颜色的瓶子进行区分。 最让我们感到失望的是酒店自助晚餐,每人198元的收费,但完全不符合五星级酒店的自助餐标准。我们19:30到的餐厅,餐台上的食品已经像快收摊一样了,令人失望。一般酒店主打的冰鲜海鲜区看不到扇贝,生蚝等品种多样的海鲜,海虾只有几只,三文鱼也是跟服务员要求后才有人来切给你一点儿。蔬菜沙拉都已见底,冷切食品例如Salami, Cheese,Ham等完全没有提供。小龙虾小得可怜,只有小手指一样大,其他主菜区里的炒菜也完全有失水准,让人看了没有食欲。我们前不久去了三亚和西安,都是入住喜来登酒店,酒店自助晚餐收费是148元和168元,而且红白葡萄酒啤酒无限畅饮。烟台的希尔顿收费最贵,而且19:30这个时间正是晚餐用餐高峰期,甜品和糕点区的选择也非常少!总之我们非常失望,完全不值得198元的消费。
Stayed 4 nights in Jul 2021

6/10 Okay

WOOSIK

Traveled with family
Disliked: Staff & service
국경절인걸 감안해도 비추합니다. 힐튼호텔이라고 믿기 어려움.
Stayed 2 nights in Oct 2020

6/10 Okay

wei

Traveled with family
Liked: Room comfort
早餐种类较少,其他还算ok
Stayed 1 night in May 2020

8/10 Good

JongKook

Stayed 3 nights in Jan 2020

10/10 Excellent

Inseung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 烟台金海岸希尔顿酒店 on Dec 23, 2019
亲爱的客人, 您好! 感谢您近期入住烟台金海岸希尔顿酒店并给予我们评论。我很高兴了解到您很享受您的住宿,并在我们酒店度过了一次愉快的时光。 我们所有希尔顿的员工都对提供卓越的服务充满了热忱。 希望不久能再次接待您光临烟台金海岸希尔顿酒店。 总经理-白亮

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from 烟台金海岸希尔顿酒店 on Dec 25, 2019
尊敬的客人, 您好! 感谢您入住烟台金海岸希尔顿酒店并对此次的住宿体验发表评论。 烟台金海岸希尔顿酒店位于金沙滩景区,有万米风光旖旎的海岸线,漫步海滨,无比惬意。 感谢您对酒店的肯定,希望不久能再次接待您。 总经理-白亮

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Hilton Yantai Golden Coast on Dec 10, 2019
Dear Guest: Thank you for choosing to stay with us at the Hilton Yantai Golden Coast and also for taking the time to share your experience. The feedback you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service we offer to our guests. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, my team and I look forward to welcoming you back to our hotel in the near future. Sincerely, Christopher Bai General Manager

10/10 Excellent

HYERIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
시내와 좀 멀다는 단점이 있긴하지만 너무 좋아요 진짜 최고에요 되게 청결하고 다른 직원들 친절해요 근데 카운터 직원들은 좀 불친절해요
Stayed 2 nights in Sep 2019
Response from Hilton Yantai Golden Coast on Oct 2, 2019
Dear Guest: Thank you for choosing to stay with us at the Hilton Yantai Golden Coast and also for taking the time to share your comments with us. The feedback you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service we offer to our guests. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future. Sincerely, Christopher Bai General Manager

10/10 Excellent

SEONGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
항상 친절하고 주변 시설이 좋습니다
Stayed 2 nights in Sep 2019
Response from Hilton Yantai Golden Coast on Oct 2, 2019
Dear Guest: Thank you for taking a moment to share your experience. I am pleased to hear you found our service and team members to your liking. Your positive comments have been shared within our team, it is definitely a motivation and recognition to us for our works. I look forward to welcoming you back to Hilton Yantai Golden Coast in the near future. Sincerely, Christopher Bai General Manager

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
今までシェラトンを使っていました。今回は初めて煙台のヒルトンホテルを使ったのですが、朝食は付いていない、忘れ物の連絡も無いスタッフのサービスも悪い、スタッフは時間があったら携帯でゲーム、チャットをしている最低のホテルでした。また冷蔵庫の飲み物の料金の間違いには連絡をしてくるが携帯を部屋に忘れたことに対しては連絡もせず、こちらから問い合わせたら「充電してます」とか訳の分からない返事をして誤魔化すなど本当に最低なスタッフでした。やはりシェラトン煙台が最高です。日本に帰ったら日本企業の全てにヒルトンホテルは泊まらないように話しをします。
Stayed 3 nights in Sep 2019
Response from Hilton Yantai Golden Coast on Oct 2, 2019
Dear Guest: Thank you for choosing to stay with us at Hilton Yantai Golden Coast and taking the time to share your experience. I was very sorry to learn that you did not fully enjoy your stay with us. Please accept my sincere apology for all the disappointment. I have shared your comments among the hotel management. We will make more efforts to get better improved in both staff service and hotel procedure management to guarantee a high-quality experience for our guests. Apologize for the inconvenience we brought to you and we will make better management for this to satisfy all guests' needs as much as we can in the future. Sincerely, Christopher Bai General Manager

8/10 Good

bonggeum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from 烟台金海岸希尔顿酒店 on Sep 3, 2019
尊敬的客人 您好: 非常感谢您于近期选择下榻烟台金海岸希尔顿酒店,并在百忙中填写了酒店服务质量追踪的反馈。您所提供的评分对我们很重要。 我们感谢您的反馈,只有通过这样的反馈,我们才能够持续监控和改善我们的产品和服务质量。 与此同时我和我的团队期待您再次入住烟台金海岸希尔顿酒店。 此致 白亮 总经理

10/10 Excellent

GYUYEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔타입을 기존 예약보다 업그레이드시켜줘서 오히려 만족도가 컸습니다.그리고 여름특선 바베큐파티가 좋은 기억으로 남았습니다
Stayed 2 nights in Aug 2019
Response from Hilton Yantai Golden Coast on Aug 28, 2019
Dear Guest: Thank you for choosing to stay with us at Hilton Yantai Golden Coast and also for taking the time to complete our Online comment. The feedback you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service we offer to our guests. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future. Sincerely, Christopher Bai General Manager

10/10 Excellent

CHUN MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦
很好,值得推薦
Stayed 1 night in Aug 2019
Response from 煙臺金海岸希爾頓酒店 on Aug 7, 2019
親愛的客人, 您好! 感謝您給予我們褒獎,希望不久能再次接待您光臨煙臺金海岸希爾頓酒店。 祝您生活愉快! 總經理-周凱

10/10 Excellent

CHUN MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦
很好,景觀漂亮,舒服,值得推薦
Stayed 1 night in Jul 2019
Response from 煙臺金海岸希爾頓酒店 on Aug 7, 2019
親愛的賓客:您好!請接受來自港城煙臺的問候!非常感謝近期下榻煙臺金海岸希爾頓酒店並對我們的服務作出評價。 仙境海岸,鮮美煙臺。 期待不久與您再次相聚。 總經理——周凱

10/10 Excellent

JAEMYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Hilton Yantai Golden Coast on Jul 29, 2019
Dear Guest: Thank you for choosing to stay with us at the Hilton Yantai Golden Coast and also for taking the time to complete the Online comment. The feedback you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service we offer to our guests. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future. Sincerely, Vincent Zhou General Manager

10/10 Excellent

Jung won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Hilton Yantai Golden Coast on Jul 29, 2019
Dear Guest: Thank you for taking a moment to share your experience. I am pleased to hear you found our service and team members to your liking. Your positive comments have been shared within our team, it is definitely a motivation and recognition to us for our works. I look forward to welcoming you back to the Hilton Yantai Golden Coast in the near future. Sincerely, Vincent Zhou General Manager

10/10 Excellent

진효

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호캉스 즐기기엔 최고!
오션뷰가 너무 훌륭했던 호텔이였습니다. 호텔 내에서 먹었던 저녁식사도 맘에 들었고, 라운지 이용과 호텔 내 수영장, 헬스장 등 부대시설 활용 만족도가 높았습니다. 덕분에 힐링하고 갑니다. 다음에도 또 가고 싶습니다 ^-^
Stayed 1 night in Jun 2019
Response from Hilton Yantai Golden Coast on Jun 18, 2019
Dear Guest: Thank you for taking a moment to share your experience. I am pleased to hear you found our service and team members to your liking. Your positive comments have been shared within our team, it is definitely a motivation and recognition to us for our works. I look forward to welcoming you back to Hilton Yantai Golden Coast in the near future. Sincerely, Vincent Zhou General Manager

8/10 Good

Chi Hung Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from 烟台金海岸希尔顿酒店 on Jun 13, 2019
尊敬的客人 您好: 非常感谢您于近期选择下榻烟台金海岸希尔顿酒店,并在百忙中填写了酒店服务质量追踪的调查问卷。您所提供的评分对我们很重要。 我们感谢您的反馈,只有通过这样的反馈,我们才能够持续监控和改善我们的产品和服务质量。 与此同时我和我的团队期待您再次入住烟台金海岸希尔顿酒店。 此致 周凯 总经理

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great facilities but not much around
Stayed 1 night in Apr 2019
Response from Hilton Yantai Golden Coast on Jun 13, 2019
Dear Guest: Thank you for choosing to stay with us at Hilton Yantai Golden Coast and also for taking the time to complete our Online Questionnaire. The feedback you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service we offer to our guests. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, my team and I look forward to welcoming you back to our hotel in the near future. Sincerely, Vincent Zhou General Manager

6/10 Okay

JONGWOO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from 烟台金海岸希尔顿酒店 on Jun 13, 2019
尊敬的客人 您好: 首先,非常感谢您最近下榻烟台金海岸希尔顿酒店并对我们的服务进行评价。 很遗憾的看到我们未能使您对于此次的入住感到十分满意,我在这里特别向您表示歉意。我已将您的评分反馈与酒店的相关部门负责人进行了沟通,对此我们会在今后的运营过程中做出及时的调整,尽一切努力为客人提供高质无忧的服务。若您能在百忙之中提供一些具体意见以便我们有针对性地整改,我们将不胜感激。我对此次入住中对您造成的不便深表歉意,希望您下次光临时我们可以能提供给您百分之百满意的产品和服务。 我们感谢您的反馈,只有通过这样的反馈,我们才能够持续监控和改善我们的产品和服务质量。 期待您再一次光临烟台金海岸希尔顿酒店! 谢谢 周凯 总经理

10/10 Excellent

SOONCHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from 烟小希 on Mar 22, 2019
尊敬的客人 您好: 非常感谢您于近期选择下榻烟台金海岸希尔顿酒店,并在百忙中填写了酒店服务质量追踪的调查问卷。您所提供的评分对我们很重要。 我们感谢您的反馈,只有通过这样的反馈,我们才能够持续监控和改善我们的产品和服务质量。 与此同时我和我的团队期待您再次入住烟台金海岸希尔顿酒店。 此致 周凯 总经理

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 만족합니다.
호텔은 불만없이 매우 만족 합니다. 하지만 주변이 아직 개발 중이네요
Stayed 2 nights in Mar 2019
Response from Hilton Yantai Golden Coast on Mar 20, 2019
Dear Guest: Thank you for choosing to stay with us at the Hilton Yantai Golden Coast and also for taking the time to complete our Online Questionnaire. The feedback you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service we offer to our guests. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future. Sincerely, Vincent Zhou General Manager

10/10 Excellent

AHN SUNGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 烟台金海岸希尔顿酒店 on Mar 22, 2019
尊敬的客人 您好: 首先,非常感谢您最近下榻烟台金海岸希尔顿酒店并对我们的服务进行评价。 很高兴看到您对于酒店的各方面的服务都较为满意。您的积极评价对于我和我们的团队是最好的认可和鼓励,从而使我们更加有信心和热情将细致和热情的服务传递给每一位客人。 欢迎您再次光临海韵金沙,度假天堂 - 烟台金海岸希尔顿酒店 谢谢 周凯 总经理

8/10 Good

Bo sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from 烟台金海岸希尔顿酒店 on Mar 22, 2019
尊敬的客人 您好: 非常感谢您于近期选择下榻烟台金海岸希尔顿酒店,并在百忙中填写了酒店服务质量追踪的调查问卷。您所提供的评分对我们很重要。 我们感谢您的反馈,只有通过这样的反馈,我们才能够持续监控和改善我们的产品和服务质量。 与此同时我和我的团队期待您再次入住烟台金海岸希尔顿酒店。 此致 周凯 总经理

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from 烟台金海岸希尔顿酒店 on Apr 30, 2019
亲爱的宾客:您好!请接受来自港城烟台的问候!非常感谢近期下榻烟台金海岸希尔顿酒店并对我们的服务作出评价。仙境海岸,鲜美烟台。期待下次与您再次相聚在美丽的烟台。总经理——周凯

10/10 Excellent

Hankuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나쁘지않음
괜찮았던거 같습니다.
Stayed 1 night in Jan 2019
Response from Hilton Yantai Golden Coast on Feb 12, 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

MIN SEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 만족 스럽습니다
대체로 아주 만족입니다 다만 위치적 이유인지 시설은 조금은 퀄리티가 떨어집니다
Stayed 1 night in Jan 2019
Response from Hilton Yantai Golden Coast on Jan 14, 2019
Dear Guest: Thank you for choosing to stay with us at Hilton Yantai Golden Coast and also for taking the time to share your feedback with us. The feedback you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service we offer to our guests. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future. Sincerely, Vincent Zhou General Manager

8/10 Good

JUNG HOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
호텔은 전반적으로 만족 특히 조식에 라면을 비롯한 한식이 많아 좋음 주변에 딱히 둘러볼곳이 없어 호캉스에 적합
Stayed 1 night in Dec 2018
Response from Hilton Yantai Golden Coast on Jan 9, 2019
Dear Guest: Thank you for choosing to stay with us at the Hilton Yantai Golden Coast and also for taking the time to complete our Online Questionnaire. The feedback you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service we offer to our guests. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future. Sincerely, Vincent Zhou General Manager