야운데 빌라

“시장 한가운데있음. 무거운 짐은 계단으로 들고 올라가야 함. 직원이 옮겨 주기도 하는데 불편. 시장 한가운데 있러서 소음이 좀 있음. 치약 칫솔 제공 안되고 헤어 드라이어 없음. 6시반부터 조식 가능하다더니 그 시간에 음식이 없음. 조식 먹는데 직원들 마스크 안끼고 음식 옮김. 그외 시설은 나쁘지 않으나....글쎄 이게 4성급 호텔인게 맞나? ”

“Elevator did not work when we were there (room located on floor 3). Spa was OK but with terrible noise (works ongoing), making the whole experience sour. Receptionist with poor service manners insisted on asking us to pay additional fees (when we booked online and paid most taxes online). We ended up adding $5 in cash to the overall invoice. Trick of the day : they fined us $18 for losing the (plastic) room keycard - which probably is left somewhere in the bedroom.”

“Top”

“While the staff was kind and helpful, there were a few set backs on our 7 day stay. Like no hot water in our room for 2 days.we had to wait while the place was mostly empty and had multiple units we could have moved to while they fix the problem. Food was selection limited and some dishes mediocre. Soap and towels supply are limited and poor quality. Location is good and property very clean.”

“A few mishaps with the booking and misunderstanding on what was included/advertised at booking online, and what the hotel interpretation was. Also both bookings I was informed by the hotel that they could not be honoured as they were overbooked. This was resolved later, with thanks, after some stress.”