Find Resorts & Hotels with Spas in Yasmine

"This hotel is HIGHLY overrated. I am not sure how it is a 5-star hotel. Customer service at breakfast is really chaotic. They behave as if they're in their home. They forget your oder and they do not make attention to details. You ask them for hand sanitizer they tell you "look over there or we don't know"...they really lack professionalism. During check-in they give physical key, no magnetic card to access your room. What if someone loses the "one" key? Do you bring someone to change the door...

"I chose this property because it was popular and close to my in-laws. Everyone gives it raving reviews, so I booked my reservation months ago. I was also told by former employees that this place used to be Better and it is now way different from how it used to be before. I’ve had minor issues leading up to the actual day of staying at the hotel but that did not matter because I already made up my mind to stay there however, I did not enjoy my stay for the most part. The rooms are not...

"It’s all just great The food is amazing and changes daily with different ingredients everyday The rooms are great The staff are always friendly and helpful I give it overall five stars "

"Amazing "

"Stayed at the Marco Polo for 8 days with my partner. The Hotel is beautiful and extremely clean. On arrival reception staff were friendly and upgraded us to a sea view room. Reception staff were always friendly and helpful if we needed anything. Rooms are cleaned daily, have a mini fridge and come with little extras, I thought the razors were a nice touch. The grounds were extremely well maintained. Facilities were limited only due to the time of year so the outdoor pool was drained, which looks...

"I did Like the mattress was so hard !! And the service not good .. we left the hotel before … and I pay another place.."

"Not bad hotel"

"Stayed here before. Lovely spacious room and bathroom. Not as thoroughly cleaned as I woud have expected for a 5* as evidenced by hairs in bathroom and shower and sand on console table and floor. Staff generally ok and friendly but not as warm/attentive as in some other local hotels. Reasonable and fairly standard meal selection. Good salads and some freshly cooked foods (grilled fish, pizza, pasta omelettes etc.) Limited 'animation' more suited to couples seeking a quiet break than families...

"Property is clean but it's old. Air-conditioning is old and barely working. "

"Love the total atmosphere of this hotel. First time there, but already looking for time to come back again this summer. "