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This hotel is a 10 in every way, gorgeous setting, hotel, service, amenities and a fabulous spa. This is hospitality, taste and elegance at its best.

Everything was fantastic. The room was very clean, great staff, and the location was perfect.

Friendly staffs, neat and clean rooming, modern, confit facilities good for the tourists. Will come back again.

Location was great, close to monorail stop. Helpfulness of the staff. Enjoyed our stay.

Loved our stay here. Affordable, lots of amenities and super cozy. Highly recommend!

This is a very large hotel. Unfortunately we experienced the distant typhoon, making our experience dissapointing. The front desk was not very accommodating when I was unhappy with my room. I agreed to stay in any of their buildings to have the view I desired. They told me EVERY room was booked. I don’t think so… offseason and a typhoon ??!! I do not like massive, mediocre accommodations in general.

The location and staff was excellent. The hotel was located very close to many main attractions and conveniently located only a 10 minutes drive from the airport. We really enjoyed the VIP black card lounge where they served food and drinks daily. We were thankful for the generous staff who helped us we will definitely like to return and stay again.

The staff was absolutely outstanding exactly what you would expect at a grand Hyatt hotel. The indoor pool was wonderful so was the spa. It's a beautiful island getaway perfect for relaxation. Exactly what I needed.

Everyone was great

I was hesitant to choose because I hadn’t heard of them before. It just opened. I will not hesitate next time. The hotel was great! The staff was great! The food was great! The music show was great also. Real easy location and right on the beach. I am very satisfied with this hotel.

Nice property

This was my first time visiting okinawa. I was confused about where to stay on this big island. I am very happy I picked Naha terrace. It is away from the hustle and bustle of the city center but only 10 minutes walking to it. The hotel is very quiet and clean. Just 15 minutes walking to the ferries to Zamami and Aka island. Nice staff. Thank you.

Spacious and comfortable studio apartment (note, not 2 bedroom apartment as the room description stated, but the photos were accurate). Everything was clean and worked well, the beds were comfortable, rooms were quiet. Would stay here again when visiting Naha.

The location is convenient, with many shops nearby. I highly recommend it to first-time visitors to Naha.