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로얄 리젠시 호텔 여행 후기

3.5 out of 5
로얄 리젠시 호텔
165 Tuckahoe Rd, Yonkers, NY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1417개 이용 후기 중 707개" "
평점 8 - 좋아요. 1417개 이용 후기 중 328개" "
평점 6 - 괜찮아요. 1417개 이용 후기 중 149개" "
평점 4 - 별로예요. 1417개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 1417개 이용 후기 중 129개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Maurkiece

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함

8/10 - 좋아요

Charmaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is very nice, especially Leslie. She is very helpful And respectful
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Gabriel 님, Brooklyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the room!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Gabriel 님, Brooklyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Hotel!...
2024년 4월에 1박 숙박함

8/10 - 좋아요

Rose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was very nice and comfortable. The only thing we found was the hallways were loud and noisy starting at 6am every morning.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Nicolyn

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kymberlie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tidell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing
2024년 4월에 1박 숙박함

8/10 - 좋아요

Latifah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy checking, friendly staff and bonus restaurant very convenient when hungry or want a drink and don’t want to search where to go near by
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Antonio

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Audrey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible front desk service Hidden fees
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

otar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was fine
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

IAN

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room was spacious and clean. Hotel was noisy with room next door repeatedly playing LOUD music. Call down to reception 3 times before anything was done. Probably wont stay again.
2024년 4월에 2박 숙박함

8/10 - 좋아요

JoAnna

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good bar , great breakfast !! But nothing really close by , overall good stay for a one night out.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

jamillah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Evelin 님, Yonkers

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and modern.
2024년 4월에 1박 숙박함

4/10 - 별로예요

John

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We had a few mishaps with being assigned the wrong rooms. It was a bit weird the property. Trying to be nice while being dingy.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Binta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was cool, nice staff and comfortable. Will stay again
2024년 4월에 1박 숙박함

4/10 - 별로예요

Augusto A.

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I was on the first floor. Reception, ballroom, and restaurant were on ground floor. There was a lot of slamming doors past midnight. In the morning, there was a lot of noise at 6am, as the staff was getting ready for the day. Plus the air conditioner was not working. I left for dinner and set Thermostat to 66, but when I came back at 11:30, room was hot. Front desk person came up and set temp for 60, but there was weak air coming from the unit. He told me if that still did not work, to just turn off the unit to let air come in from outside. What???
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Malaysia

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
First off, Property is gorgeous, clean and relaxing. The receptionist who checked me in. (Spanish girl, with black hair) working the evening shift came to my room and was very rude. I don’t like that I had to switch my room because of the individual who was staying in the room next door decided it was appropriate to bang on my door twice and then yell through the wall telling me I need to be quiet because he had a 1 year old that was sleeping. My music wasn’t even loud. I called the receptionist, a guy answered and this was around 7:30pm. I kindly called to confirm that quiet time was at 10pm. The guy receptionist said “it’s Saturday, there is no quiet time” which is when I told him about the situation with the next door guest. The female receptionist from earlier I spoke about and another woman came to my door and TOLD me I had to switch rooms. when I asked about receiving half of my money back the rude receptionist goes “money back for what”… uhhhh how about the inconvenience that is me having to gathering my belongings after already getting comfortable. The cops were threatened to be called all because I asked why I had to switch my room. They said they didn’t have any of the suites he booked available. 15-20 mins later I called again asking what’s the update about a different room because I’m over it. I honestly wanted to leave and go home at this point. They then said they were going to switch the guest next door instead and told me to give them 5 mins To be cont
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jenea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Dickson

Pretty good place to stay.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kymberlie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Toni

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Love it there
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Leke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was good. I have been using Royal Regency for my last 3 or 4 trips to NY. It is conveniently located near the Bronx, is clean, friendly, and has breakfast in the morning.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Shirley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the place and the Italian restaurant
2024년 4월에 1박 숙박함

4/10 - 별로예요

Diana

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
You can hear doors slamming throughout the night. Bathroom was unacceptable and in need of repair. Rm 106-damaged shower head spraying all over the place. Glass sliding door did not close- you had to shower with it a good 12-15 inches open. The tiled shower floor and corners were black with mold! Mattress was the thinnest I’ve ever seen. No outlets by night tables or bed. Could not charge my cell phone, also my alarm clock near me. Breakfast was good and in a lovely banquet room.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Delva

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room cleaned daily. Breakfast was good.
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Ernesto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todos muy bien solo variar el desayuno
2024년 3월에 3박 숙박함

4/10 - 별로예요

Shari-lee

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
On April 5th, I checked into the Royal Regency Hotel. The manager I encountered at the front desk was highly welcoming and conducted himself very professionally. However, the morning supervisor of the 6th displayed rudeness and scornfulness, though I couldn't ascertain his name. On the morning of the 6th, he appeared at my room and abruptly informed me and my guest that we had only one hour to check out due to alleged noise complaints throughout the night, which I dispute. My friends and I retired to bed around 2 am, and despite the adjacent room playing loud music, I refrained from lodging a complaint and sought to enjoy our time.The manager's conduct, whom I can describe as tall, dark-skinned, with braids, was highly unprofessional. Instead of attempting a second notification regarding the noise complaint, he banged on the door early in the morning, clearly indicating we wouldn't receive a refund for the first night or the second night we hadn't yet spent. His demeanor was unpleasant, unprofessional, and unjust. Such behavior is likely to deter potential guests from experiencing the hotel's otherwise pleasant ambiance, cleanliness, and decor.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Shane

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place looks nice but when I got there the bathroom wasn’t really clean, there was almost an altercation with the manager because I was accused of “being loud and complaining about someone being loud at 3am” when in all reality I was sleep because I worked long hours. I was asked to checkout early because of that but once I started talking about speaking to corporate because it’s was bs they decided to let me stay…The food was nasty, my lady ordered room service 3 times and none of the food was good and 2 or them wasn’t even well cooked. Never again will I come here not recommend cause it’s ridiculous how I was treated and yall suppose to be this luxurious hotel.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is nice, the rooms are good size, the bathroom in the room was very nice and updated. The free breakfast was soooo good. The restaurant in the hotel was good for dinner as well and the prices are very good.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Wanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love everything
2024년 4월에 1박 숙박함

8/10 - 좋아요

Bianca

2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The room in general was clean. The shower tiles were not. I couldn’t get any hot water in shower and ended up washing hair in sink. Much of the breakfast options weren’t fully cooked (French toast, croissants). Very noisy inside.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Catherine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms, comfortable bed, great shower, EXCELLENT Saturday breakfast!
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Donna

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
We were not happy with the staff at all. We felt like we were in another country. They never made eye contact. The cleaning staff could not speak or understand English. When we asked for something, they did not understand. Instead of them going to get someone who could, they just walked away. The breakfast person ignored us when calling her. The food was cold. They guarded the coffee so we could not get it. Our room felt like we were in a closet. The carpets all along the walls were dirty and looked like they had not been cleaned in months. The fire alarm went off in the middle of the night and the fire trucks came. No employee came around to tell us what to do. All of the people staying there came out of their rooms to check. One person called the front desk and was told that it was a false alarm. Never go here!
2024년 4월에 4박 숙박함

8/10 - 좋아요

Lizzet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front Desk was amazing. The indoor property was beautiful not too much options for dining but that was fine overall great experience.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Maryam

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was noisy by 4 am
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

George 님, Hopewell junction

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Dan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything I was expecting and a great Italian restaurant attached.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Eileen

좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel overall appeared to be clean but there is a bug problem. Not sure of what type of bugs they were. The staff was excellent nice decor but that doesnt mean anything if there are bugs. This was not inexpensive hotel, but this bug problem is NOT ACCEPTABLE
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

leo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A
2024년 3월에 2박 숙박함

8/10 - 좋아요

Maurkiece

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love it
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Karla 님, Bronx

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time staying at this hotel and I don’t regret it. Easy access to it, in a very convenient area. Clean, awesome customer service !!
2024년 3월에 2박 숙박함