“Excellent facilities for our family base, couldn't have asked for more in terms of quality of location, equipment and entertainment for all including games, media etc. We wanted a location we could use to explore the whole island and we found it worked perfectly.
Couldn't have been cleaner, great welcome pack to help you when you first get there, safe parking, great garden grounds to utilise, family friendly and ran by a great couple who are close by for any reassurances you may need.”
“The room was clean and the bed was comfy but very noisy from outside . Seagulls, children’s play area, early morning deliveries. The food was awful, undercooked chips with a shepherds pie thing and peas that had seen better days. We had a meal deal so after being forgotten about and waited for a long time, I asked about the desserts. They were no better and I couldn’t eat it. So we didn’t eat here again. Food and drink cheaper and better at other places.If you want a quiet stay without carb on...
“The staff were very helpful.
The meal was let down by the hoped for cheesecake as a dessert, what came was the furthest from a slice of cheesecake as possible; a sickly ball half filled with tasteless froth and a few biscuit crumbs.”
“Rooms don’t have a fridge, even family rooms don’t, which is annoying when you want to chill water or drinks etc. you would think a fridge is standard these days.
Also, asked for a carrier bag at reception and was told they don’t have any, which I find hard to believe.
Also, cleanliness (or lack of) was a problem. Overall, the rooms are not very clean, I don’t know whether that is just me having high standards. Our bathroom sink had tons of tiny men’s shaved hairs all over it, my son was very...
“Check in a little lazy. No guide of the Chateux, no information regarding breakfast check out times etc. our friends had checked in before and had the same.,”
“A superb experience from the lovely warm welcome on arrival, to the tasteful furnishings, large room with wide range of courtesy teas, coffees, biscuits and little fridge. The ensuite is spacious and has a gorgeous multi- shower. The superbly comfortable bed and "quiet time" meant a peaceful and deep night's sleep. The menu offers extensive food choices to suit every taste. The appearance is well cared for and inviting, dripping with healthy happy profusions of flowers despite the heat and...
“Upon arrival we have been upgraded (for free) to a luxury room. The room itself was very nicely decorated and it had that luxury, boutique feel. Room was very clean. All towels, glasses, cutlery in the room as well as bedding was very clean. The hotel itself has a unique style, very well thought through with stylish design and decorations. Staff very friendly and helpful. Breakfast delicious and quickly prepared and served. Hotel is situated within 15 minutes drive from seaside town as well as...
“Bed room clean. Mattress and pillows on the hard side.
Shower room sensors stayed on all night so did not sleep very well.
Noise and banging throughout the night, from the dining room below I think, dragging of chairs.
Bathroom had recycled soap dispensers with clogged shampoo. Would have been nice to have had small unopened mini bottles for hygiene purposes.
Fantastic evening meal and breakfast.
Very friendly and helpful staff.
Lovely hotel.”
“Enjoyed my stay at the Menai hotel, my room was a good size and clean and comfortable too. The hotel breakfast was very good also.
The hotel's location is in Upper Bangor and is not far from the railway station and near bus routes and not far from the town centre either.
The limited interaction I had with hotel staff I can say that they were pleasant and helpful.
Overall, definitely no complaints.”
“The bed was comfy and the shower had good water pressure and heat.
Make sure to take shampoo/shower gel as we were only given a sachet of shower gel in the room. It was very noisy from when we arrived to after we tried to go to sleep. Very hot in room and unable to have windows open as the smoking area was directly outside the windows of the room so woken up several times due to guests chatting and smoking well past midnight up to 3am.
Wet towel from previous guests in bathroom. Host was...