Ordered the jacuzzi room. When we got in the room, it still looked pretty dirty. There was stains on the lamp and it was broken, trim was falling off the walls, marker on the floor/mirror/sink, the sink didnโt drain very well, and there were hair and pubes left in the shower. I went to the front desk to address the issues so they were aware that we didnโt cause the damages and charge us. The said theyโd send someone up to fix and clean. When we got back all that was โfixed/cleanedโ was they replaced the light bulb in the broken lamp and took the wall trim that fell off. Everything else was the same. The walls are grungy and dirty and so are the doors.
Very out dated was damp and musty and had a horrible odor the outside light was going bad so it flickered all night and the thick drapes donโt close to block it out very disappointing
Rooms very old, smelled old. Stained linens. Bed skirt needed to be set on fire. The front desk lady was the only nice thing about that place. Mold in ice maker.
When we first got into the room it was hot tried to get the AC to work which if you sat on top of it would be ok. But if you was anywhere else it was hot, the sink wouldnโt drain, the tub had the vent hanging off of it, floorโs was so dirty that if you walked in your bare feet your feet would be dirty. One of the people working the desk called twice saying the people under us was complaining about are grandkids to going out it was the lazy person working the desk since we was over them. We came 12 hours like we have at other hotels to see kids and grandkids never had a problem other than this place. So we will never stay there again will pay more to go to holiday inn since we do this every month and the other two families thatโs going to come with us will not stay here either! So I guess this place doesnโt like to make money it needs updated also but like everyone else says it wonโt
Generally liked this property and the desk staff, especially given the very competitive cost. . My only complaint relates to the continental breakfast. We didn't eat at the break of day, but was well before the breakfast area was supposed to close. There was little left for us to eat, and nobody seemed to be in charge or responsible to restock any of the food. A simple thing, but needs to be addressed.