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Patricia self-check-in Apartments & Spa Access at Alpen Resort

Property class: 3
Mountain retreat where travelers can unwind in natural beauty and find adventure right at their doorstep - Apartments Patricia delivers both

Choose dates to view prices

Apartments Patricia in the mountains offers a peaceful escape. Relax in the garden or visit the nearby indoor pool and health club. Enjoy convenient express check-in and thrilling helicopter tours to explore the landscape.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is ₩260,345
₩284,163 total
includes taxes & fees
Aug 23 - Aug 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Studio, 2 Twin Beds

A hotel room with a bed, a wooden wardrobe, a small table with a chair, and a vase of flowers.

Standard Studio, 2 Twin Beds

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, Balcony, Mountain View (Matterhorn)

A hotel room with two beds, a wooden wardrobe, a shelf with hangers, a window with curtains, and a painting on the wall.

Apartment, Balcony, Mountain View (Matterhorn)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 3 Bedrooms, Mountain View (Matterhorn)

A double bed with a wooden headboard, two bedside tables with lamps, a large window with sheer curtains, and a painting of a mountain landscape on the wall.

Apartment, 3 Bedrooms, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 7
  • 6 Twin Beds
  • Free WiFi

View all photos for Superior Studio, Bathtub

A modern hotel room with a large bed, a sofa, a small table, and a chair.

Superior Studio, Bathtub

8.4 out of 10
Very good
(15 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Penthouse, 3 Bedrooms, Mountain View (Matterhorn)

A modern kitchen with a built-in refrigerator, stove, and microwave.

Penthouse, 3 Bedrooms, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 99 sq m
  • 3 bedrooms
  • Sleeps 7
  • 6 Twin Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, Mountain View

A modern bedroom with a wooden bed, a small table, a chair, a TV, and a painting on the wall.

Apartment, 2 Bedrooms, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom

A bedroom with a wooden ceiling, a skylight, a bed with white bedding, a nightstand, and a painting of a mountain landscape.

Standard Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi
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About the neighborhood

Located in Zermatt, Patricia self-check-in Apartments & Spa Access at Alpen Resort is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding. Visit our Zermatt travel guide
Map
Äusserer Wiestiweg 18, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    14 min walk - 1.2 km
  • Zermatt–Sunnegga Funicular
    8 min walk - 0.7 km
  • Zermatt Visitor Center
    9 min walk - 0.8 km
  • Matterhorn Museum
    13 min walk - 1.1 km

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    7 min walk
  • Sion (SIR)
    77 min drive

Restaurants

  • McDonald's
    10 min walk
  • Le Petit Royal
    10 min walk
  • Golden India
    9 min walk
  • Ristorante Molino Seilerhaus
    12 min walk
  • Schweizerhof Kitchen
    10 min walk

About this property

Patricia self-check-in Apartments & Spa Access at Alpen Resort

  • Hotel near Zermatt-Matterhorn Ski Paradise
  • Patricia self-check-in Apartments & Spa Access at Alpen Resort provides a garden and more. Stay connected with free in-room WiFi.
  • Other perks include:
  • Express check-out, an elevator, and helicopter/airplane tours
  • Room features
  • All guestrooms at Patricia self-check-in Apartments & Spa Access at Alpen Resort feature comforts such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Showers and hair dryers
    • 32-inch LCD TVs with cable channels
    • Wardrobes/closets, refrigerators, and stovetops

Similar properties

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Alpenblick
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  • Breakfast included
  • Pet friendly
  • Free WiFi
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9.4 out of 10, Exceptional, 648 reviews
The price is ₩291,918
₩316,936 total
includes taxes & fees
Aug 25 - Aug 26
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Helicopter/airplane tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • Virtual front desk

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1980
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Alpen Resort Hotel & Spa Zermatt]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 18 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 18 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Patricia self-check-in Apartments & Spa Access at Alpen Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 18 per pet, per night.

How much does it cost to stay at Patricia self-check-in Apartments & Spa Access at Alpen Resort?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at Patricia self-check-in Apartments & Spa Access at Alpen Resort on Aug 23, 2026 start from ₩260,345, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Patricia self-check-in Apartments & Spa Access at Alpen Resort?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Patricia self-check-in Apartments & Spa Access at Alpen Resort?

Check-out is at 10:00 AM.

Where is Patricia self-check-in Apartments & Spa Access at Alpen Resort located?

Situated in the mountains, this hotel is within a 10-minute walk of Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and St. Mauritius Church are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) is 7 minutes by foot and Zermatt Gornergratbahn Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Patricia self-check-in Apartments & Spa Access at Alpen Resort Reviews

8.4

Very Good

8.6

Cleanliness

7.6

Location

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 227 out of 510 reviews
Rating 8 - Good. 182 out of 510 reviews
Rating 6 - Okay. 71 out of 510 reviews
Rating 4 - Poor. 18 out of 510 reviews
Rating 2 - Terrible. 12 out of 510 reviews

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Clean rooms. Staff was very nice and helpful. We were upgraded as well!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Mrs Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was large and clean with a gorgeous view of Matterhorn from the corner balcony. Bathroom and kitchen could visually do with an upgrade but everything we used worked and was clean and tidy. It was a little further from the main area than I’d thought but still easily walkable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Antonio Fernandes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment and amenities are very nice and the view of the Matterhorn from the apartment is unforgettable. We have to do the check in at another location and walk a bit with our suit cases to the building, and this was unexpected. The staff at the check in location was OK. The location is at a walking distance from the train station and commerce, which is a plus. The city of Zermatt is beautiful and cozy.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Apartments Patricia. It was comfortable and convenient to transportation to the mountain, and it has a locked equipment room which was nice for skis and boots. We liked having a the kitchenette to cook some of our food during the week. And, we really enjoyed using the spa/pool at the nearby Alpen Resort & Spa at the discounted rate one day.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Kentaro

Nice hotel including staff and nature!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here! It was a spacious studio, with a small kitchen and sitting area, in addition to the sleeping area. Just what we needed for our ski trip. The bus stop was right across the street which made skiing a breeze! Only negative was when we arrived we didn't realize that we had to check in at a different location, which was a pain because we arrived late and had to navigate town on foot in the dark. I wish check in instructions were clearer, otherwise great!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and spacious for our family of 7. Very accessible to everything in Zermatt. Amazing stay!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Chellan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfy and able to see Matterhorn

Very comfortable apartment that is able to view Matterhorn at the balcony. We had a good rest there. Kitchen is clean, bed is comfortable, water is hot enough and water pressure is good. Not in the high street but give us chance to explore more. Very safe and this is the most unforgettable accommodation during my 8 days in Switzerland. We enjoyed cooking there.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern, spacious, clean, well appointed. Our room lived up to its promise of a Matterhorn view. Easy to walk to from the train station. We would have loved to stay longer but Zermatt is so expensive!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment with an awesome Matterhorn view.

Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
View of Matterhorn from the balcony.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Siu Mun Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good with view of Matterhorn. Room is a bit small in size for 3 persons. There was road construction going on in front of the building, the property is willing to offer us help on carrying lugguage through on the check out day.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Stay in Zermatt

Really nice place to stay! Large space to relax and a balcony as well to enjoy views of the mountains. On the outer edge of Zermatt, but worth it being in Zermatt and an easy 10 minute walk at most with/without luggage from the train station. The reception was very kind. It is a bit confusing at first trying to check in since it's not clearly stated that you should try to check-in at their partner hotel - Hotel Alpen Resort & Spa - which is down the street. The kitchen has lots of supplies including plates, utensils, cookware, dish soap, etc. Note that there is a decent extra charge for house keeping so perfect for shorter stays, but you may want to plan ahead if you're staying longer. Overall though, it is clean, comfortable, and a wonderful place to enjoy the beauty of Zermatt.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Deryk

Liked: Cleanliness, property conditions & facilities, room comfort

Spacious and has good view of Matterhorn

The apartment is spacious and have everything we need. There is a supermarket within 5 to 6 minutes walk so we can go buy stuffs easily. The apartment's window and balcony all have a view of the Matterhorn. However the apartment does not have reception and can only self check in on or after 4pm. We arrived a few hours early and need to take our luggage to there sister hotel for short storage. We also need to keep the kitchen area clean and take the trash to trash bin outside the apartment.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Sandrah

Liked: Cleanliness, staff & service, property conditions & facilities
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Shealyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Before checking in, sent request asking could we easily get to their location. Sent a form letter saying $30 CF each way. Free bus at bahnhof stops directly across the street....2nd stop....3-4 minutes. So Honest=1
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Cute place, clean, cozy - better than expected!
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Charles

Disliked: Amenities, property conditions & facilities
No on site staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Farnham

Liked: Cleanliness, staff & service, property conditions & facilities
View of Matterhorn and walking distance from train station, and large room were the highlights. It’s bit of a walk to center of town and skiing. But public bus stop is near, or take an electric taxi.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Comfort, Clean, Modern, Location, Staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy last minute booking to spend some extra time in Zermatt.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Craig

Excellent

Wonderful place, so spacious, so clean
Stayed 2 nights in Apr 2025