"The manager at this property is above 5 stars! He goes above and beyond to ensure guests are comfortable and happy. I did experience a few hiccups during my two month long stay, but he was always quick to try to rectify the issues. I would love to give it 5 stars but I’m one of those people that relies heavily on honest reviews so I have to give an honest one. My grade: manager 5/5, front desk staff 4.5/5, cleaners 3/5, dining 4/5 (2 months of same food got old so we would skip most days). Amenities 4/5. Wish CNN was fixed but after 2 months no fix. From what I was made to understand, the service provider took it off the bundle. The channels were all scrambled and labeled wrong so basically used my dongle the entire time. The manager tried his best to get this fixed but sadly it wasn’t. The charge stations were also an issue as they would work sometimes and not work for long periods of time however, the underground stations within the parking structure worked sometimes that was great. All in all, it wasn’t a good peaceful stay. Thanks to all the helpful staff, Ama, Vivian, Georgia, Elia and of course the manager, you made our stay comfortable and went above and beyond many times,"
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