“Guest services was very rude and when I mentioned my vision impairment and asked for help with parking, I was refused help. I was told that it was a third-party source and that they did not have any information on the app in the morning. I talked to the GM, who was very helpful and told me that I could have applied it to my room versus trying to use the app which was very helpful because again I have a vision and impairment also at night when I was outside, the security kept following me and...
“Guest services was very rude and when I mentioned my vision impairment and asked for help with parking, I was refused help. I was told that it was a third-party source and that they did not have any information on the app in the morning. I talked to the GM, who was very helpful and told me that I could have applied it to my room versus trying to use the app which was very helpful because again I have a vision and impairment also at night when I was outside, the security kept following me and...
Alma