Napili-Honokowai 3 Stars Hotels

"Everything about this property was nice and some cases better than expected. The only negative is that on the day we were leaving, at 8:30 in the morning, well before the 11 AM checkout time, while my husband was half dressed in the bathroom and I was half dressed in the kitchen, new guests entered our room with their pass key. They have been given access to the room without the front deck changing the digital card key and without being told check in time is at 4 PM. what a shock to have strangers walking into our room while we’re still there! That’s bad management. The key should’ve been changed. Also the guest should’ve been notified room won’t be ready until four. When we did check out and I told the front desk about this, they said oh I’m sorry. I’ll tell the management."

"We were at the property for the biggest storm in 95 years and they did such a good job of keeping things safe for us and getting the hot tub and pool up and running as soon as possible when the storm settled down. We had a great time. Room was very clean, it was quiet, and we had a beautiful view of the ocean. Would definitely stay here again. "

"Staff was very friendly and helpful "

"Unit was even better than I expected "