“My stay was very disappointing from the moment I arrived. Despite the confirmed 12:00 PM check-in time, I was made to wait until 2:00 PM without a satisfactory explanation or apology. The reception staff were unwelcoming, aggressive in their attitude, and far from customer-friendly. Instead of making guests feel valued, they came across as rude and unhelpful.
A warm welcome and courteous service are basic expectations in a hotel like "The South Park"and unfortunately, the experience was bad...
“My stay was very disappointing from the moment I arrived. Despite the confirmed 12:00 PM check-in time, I was made to wait until 2:00 PM without a satisfactory explanation or apology. The reception staff were unwelcoming, aggressive in their attitude, and far from customer-friendly. Instead of making guests feel valued, they came across as rude and unhelpful.
A warm welcome and courteous service are basic expectations in a hotel like "The South Park"and unfortunately, the experience was bad...
Dr Rosh