Lorraine 4 Stars Hotels

"Room smells and the pillows smell bad too. AC wasn’t on and it was so hot to sleep. There was no shampoo in the bathroom and it took them over an hour so I had to go to the front desk to get it. "

"A very clean and comfortable room, close to the Aachen Cathedral."

"The location was the best. Did not like cold waffles and cold crepe at breakfast."

"Comfortable room, clean and good location. The check in staff were helpful and friendly. The decor beyond the reception/bar area was a little tired in places but would happily stay here again"

"The room wasn’t as clean as I would have hoped for a Novotel. So much dust everywhere. No water in the room only to find out you need to collect a bottle and fill it near the reception. Only noticed when it was after midnight. Why having a fridge in the room and no water or drinks in it. The sink in the bathroom smelled of sewage. Pool area and general area looked ok. Ed was a double and made a lot of noise when turning. Not great. "

"The hotel staff was friendly, and the room was a reasonable size and clean. The breakfast offered fresh orange juice and was enjoyable. However, there was a discrepancy in the advertising, as the hotel lacked a swimming pool and rooftop access. "

"Excellent time. Very convenient to get around. Slept comfortably. Highly recommended. Alot of things to do close by. Staff was excellent."

"There were no washcloths, would like to have washcloths. "

"The restaurant and large bathrooms."

"Convenient location right next to train station, a fridge would be useful "

"Excellent location, staff very friendly and the breakfast expensive but was really good."

"They gave me a room the was directly on the highway at street level, very noisy. Also, AC in the room barely worked and did not dehumidifier, I was drenched!"

"We do not always stay in hotels but we had horrible experience with another housing option in town. We could not stay there for three more nights so I made quick reservation on Expedia and we went right to the hotel. It was only 10 in the morning but we had not had a lot of sleep. Checkin was not til 4. Staff was very kind and let us chill in lobby and got us room by one which was incredibly appreciative. Thanks so much. "

"Very helpful and polite staff. Excellent breakfast "

"Very nice hotel, in a convenient location for a visit to Moustache bikes factory. Like all hotels, it was too hot in the room but otherwise it was great."

"Great hotel! Staff was amazing, great location!"

"Nice hotel located close to the central squares. Like having a bath tub. Breakfast was good. Liked the make your own egg station. All the carpets, lobby, hallways and the room are need of replacement."

"Stay was perfect for the short trip we needed. The children enjoyed the pool (and it wasn’t cold, as is often the case these days!), and rooms clean and comfortable. Would happily return!"

"Historic property very centrally located. "

"The rooms were very nice and large, especially for a French hotel. The bathroom had a really nice shower. The room was very quiet and was next to a park. There is also an onsite restaurant. I would stay here again if I was visiting Vittel."