Marrakesh-Tensift-El Haouz 4 Stars Hotels

"Great property!"

"Overall, it was a pleasant experience. The dining options were excellent. The water aqua club was great. The animation team was diverse and entertaining. However, there are some areas that need improvement, particularly in the recruitment and training of some service staff. While some staff members were professional and courteous, others nearly ruined our overall experience. For example, Amal, who was responsible for towel service near the pool, was extremely rude and refused to exchange our...

"It’s a beautiful property and the entire staff was professional, courteous and so friendly. Very accommodating and go out of their way to help. Thank you to Christophe and Youness and the entire team! "

"Service, cinq étoiles, très propre, très convenant, petit déjeuner magnifique, restaurant marocain, sublime, le manager, un homme très très professionnel et une fois c’est pas assez À revenir, et ben c’est encore une dizaine de jours. C’est un plaisir d’être dans un hôtel pareil."

"staff was good, hotel ok but needs updating. "

"Internet and WiFi to slow "

"Lovely place to stay. Food options were varied but lots of repetition. Some parts of the room need some work but on the whole a very nice place. Easy to get into the main town a bus service just outside the hotel. Some staff unsure of how the transport system worked "

"Bon rapport qualité prix et personnel très disponible"

"Very welcoming resort, reception and bar areas beautifully laid out and very comfortable. Friendly staff who are eager to help. Food choices got boring a bit otherwise a superb resort!"

"The girl at the reception was very helpful, the check in process was very smooth and provided useful information for the area."

"Great place"

"Beautiful hotel! "

"Great location very nice hotel, beautiful swimming pool breakfast is definitely above average but very very hard pillows and hard bedding could not get no sleep. Whatsoever. Staff was very helpful and the location is excellent."

"Environment "

"Upstairs could benefit with a bit of work. It feels slightly isolated where it has the pool"

"I thought the kitchen supplies wasn't sufficient. Would have been good if it had balcony."

"Our room was not in the central Riad, but in their property around the corner (50 meters). This was fine as there was no degradation of quality. The check in process was very personalized as the manager took the time to explain the riad amenities as well as the local attractions in the medina. The hotel was immaculately clean. There was very little difficulty finding the location, as it was just off the Jemma El Fna and signs clearly marked its location (although signs indicated the old name...

"Fabulous stay! Friendliest and most helpful staff; Hassam and Mohammed were very accommodating and always greeted us with a smile. Cannot recommend this riad enough; would love to return someday!"

"Excellent hotel Great staff, great location, lots of food choices. Highly recommend. Would return "

"The food is great - the rooms are very clean "