Matsapha 4 Stars Hotels

"The place was beautiful, spacious, great pool, comfy bed, small couch, amazing walk-in shower and regular shower, and hot tub, very spacious bathroom, and great kitchen amenities and amenities overall. I had an issue with my door unlocking and they said someone would come to fix it, but never did. I had to spend a few minutes trying to get in my room each time. Fyi: The water doesn't stay hot long for showers or the tub and the WiFi is the worst I've ever had. You get two codes upon check-in. I had to wait maybe an hour or so to check-in, and that was ok, but all I did was look through my Google videos and photos and the WiFi codes had run out before I even checked in, so you're without WiFi if you don't have service on your phone. I had to keep requesting codes the whole time I was there. Had to use only for important things. You send two msgs over WiFi and watch one shorts video and wifi codes run out. Staff had to make a phone call and took a half hour to speak to someone just to give me more codes. Totally unexpected and stressful. They have quiet hours starting in the evening(no loud talking as one of many rules you have to sign for, but people and staff were talking loudly and on the phone in the hallways). I was confused because I was trying to make sure my volume of the TV wasn't too loud, but it was a lot of back and forth and loud talking from one couple. "

"Great stay."

"I had a wonderful stay at your hotel! From the moment I arrived, the ladies at the reception were incredibly warm, welcoming, and professional ,they truly set the tone for a great experience. The room was spotless and exceptionally well-maintained. I was especially impressed by how clean everything was, and the quiet atmosphere made it perfect for rest and relaxation. Overall, I really enjoyed my stay and would gladly return. Highly recommended"

"Amazing stay as always. A clean hotel with extremely friendly and helpful staff."