In Mandritsara, a hotel is required to offer a specific number of upscale conveniences to earn a 5-star rating. These can include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their superior service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may also offer special touches such as a welcome gift.