In Palacaguina, a hotel must offer a specific level of high-end conveniences to be designated 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric standard of service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may also offer extra touches such as welcome gifts.