8/10 - 좋아요
lareita
가족 여행
2025년 10월 4일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked this a week prior to arrival. On the day I booked it, I sent a message through the Expedia app asking to reserve their 'airport shuttle' (as listed in their listing). The day before our arrival, I called the +44 number and left a voice mail. No reply.
On the evening of our arrival, I just got a taxi from the airport. However, the map location of this property on the Expedia app sent us directly into a military complex that is in construction. It was not Maat Luxury Homes. I looked up Maat Luxury Homes on google maps, which was another 20 minutes from the military complex that Expedia had as Maat's location. I was irritated because I chose this property due to the close proximity to the airport. But the real location was not close to the airport, and now it cost me more in taxi fares.
We arrived, and the caretaker of the property didn't know that we were coming, even though I booked it a week prior to arrival. He did schedule a "shuttle" for our morning departure to the airport (using the Bolt service - a competitor to Uber).
It's a nice place, but lack of communication and inaccurate location map pin on Expedia were frustrating.
lareita
2025년 9월에 1박 숙박함