2/10
I had a terrible experience at this hotel. During a rainstorm, our hotel room flooded โ water was literally pouring in through the door. I slipped and fell on the soaking wet floor, and all of my belongings that were on the ground got drenched.
The hotel moved us to a different room, but that one had no hot water and a horrible smell. It felt like a downgrade, not a solution. Whatโs worse is that the staff never apologized for what happened and refused to offer any kind of refund or compensation for the inconvenience, damage, or injury.
Iโm shocked at the lack of accountability and basic hospitality. I would absolutely not recommend staying here, especially if youโre expecting safety, cleanliness, or even basic customer service.
Heather
2025๋
3์์ 4๋ฐ ์๋ฐํจ