โIt was a nice stay. Location was good to walk to neaby stations. Front desk and staff were kind.
I was stisfied with everything except for weak water pressure while taking a shower.โ
โThe first impression was not good because the outside of the front door was dirty. The lobby was small and messy.
However, fortunately, the room was clean and well organized.
After checking out, I stored my luggage. When I went back to get my luggage, I received someone else's luggage at first.
If I travel to Chicago, I doubt I will come back here.โ
โBeautiful room, friendly and hospitable staff, kind reservation agent who was extremely helpful. Exquisite spa services and amenities. Dining was fabulous! โ
โBest hotel ever! The staff was incredible. The location was premium-you could be at the โbeanโ in a couple minutes!! The bed was so cozy. The place was clean and beautiful. There was a snack daily. It really was so fantastic!โ
โThis is an exceptional hotel. The rooms are clean. The service is impeccable, and the products!! The signature scent is to die for. It is now a part of my life. I had to buy a candle on the way out and have already visited the online store for body wash and lotion. Well done. There are a lot of choices in Chicago, but this is now my go to. Will definitely be back!โ
"It is safe and excellent in terms of shopping, transportation, and overall convenience; however, there are some inconveniences with the accommodation. The ventilation is poor after showering, and the internet is slow."
