"Fantastic property but lacking in service and food quality. We really enjoyed our two night stay but there is a disconnect between the facility and the service. You are in a 5 star hotel with 3 star service. Examples include having to approach staff for beverage service and dining room not being properly set up (e.g. napkin missing, utensils not provided) and having to request items."
"Dusty, smelly, and dirty. Only Asmae is willing to help yet her hands are tied. Very limited for what she can do for guests.
Both indoor and outdoor construction created this unlivable dusty environment, which caused my asthma to kick in.
My “senior suite” was with strong gasoline odor when I tried to go to sleep. After 20 minutes the odor became stronger. I requested room change before gas poisoning. First run there gave me was small, damp, and moldy. I refused to take it. They finally...
"it was a disastrous experience, we arrived the doors were closed there was no one! when we called we were told because we choose payment at the property, they cancelled our booking without informing us! terrible experience , in scorching sun we had to walk back to the parking outside the city walls and sit in a nearby cafe to search for a new hotel. our day was ruined terrible experience"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.