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"Short staffed in all areas of customer service "

"If you want to disconnect from everyday life and breathe fresh air this would be a cabin to consider. Nice scenic drive once you start driving thru the mountain. Very well maintained complex perfect for families or couples with a restaurant/bar with excellent food. Has a pool, tennis courts, basketball court, chapel, pool table/ hockey table. Close to town which is another nice area to visit. Prices are reasonable and will be returning soon."

"Greta spot for families to have everything all in one place "

"Great time…will stay again "

"The staff were helpful, and nice. The Vineyard Rose is excellent with fantastic service and food. The property needs to be updated. They need to clean the cobwebs off of the walls, and get the weeds out of the vineyard. upgrade the patios and put more chairs on the patios. a room that sleep 4, should have 4 chairs on the patio and inside at the table. "

"We were at Strawberry Creek Inn, a sister property of Idyllwild Inn. Right behind the property is Strawberry Creek and a path next to it is a nice shady 10 minute walk to the main part of town. Perfect since our goal was to be out in nature and leave the car behind. (We did need to drive a short distance to get to trailhead for Ernie Maxwell Trail, which was a great hike, as well.) Across the street from the Strawberry Creek Inn is a small community dog park/run where you can let them off-leash. The hotel didn't charge extra for having a pet, which is nice. The room was pleasant and the bathroom had a jetted tub. We stayed one night and have no complaints. We would recommend it. But if you want to be directly in town, their main property, Idyllwild Inn is the choice you want. Be sure you know which property you are getting because we accidently went to Idyllwild Inn to check in, not realizing we were at the other location. We were very content with our spot, though."

"The air conditioner, not blow that strong, but overall the room was clean. "

"The gym, the spa area and the pool were closed during Easter break! We were extreemly disappointed! "

"Overall, a nice place to stay at reasonable price. Room was clean and bed was comfortable. They had microwave oven, Keurig machine, and refrigerator in the room. Didn't try the breakfast, but it looked very basic. "