Hôtel des Arts

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Reviews

7.2 out of 10
Good
Hôtel des Arts provides amenities like a free daily manager's reception and a terrace. Stay connected with free in-room WiFi.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Room options

View all photos for Standard Double Room

A hotel room with a bed, a TV mounted on the wall, and a window with a view of buildings outside.

Standard Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

A hotel room with a bed, a TV mounted on the wall, and a window with a view of buildings outside.

Economy Double Room

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with a bed, a TV mounted on the wall, and a window with a view of buildings outside.

Standard Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

A hotel room with a bed, a TV mounted on the wall, and a window with a view of buildings outside.

Economy Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Located in Aix-en-Provence Historic Centre, a neighborhood in Aix-en-Provence, Hôtel des Arts is near a train station and near a boardwalk/promenade. Luberon Regional Park and Parc de la Torse reflect the area's natural beauty and area attractions include Carrousel Paul Cézanne and Hôtel de Caumont - Centre d'Art. Le Labyrinthe and Anim'o park are also worth visiting. Visit our Aix-en-Provence travel guide
Map
3 RUE DE LA FONDERIE, Aix-en-Provence, 13100

What's nearby

  • A city square with a fountain, lined with trees and historic buildings.
    Cours Mirabeau
    3 min walk - 0.3 km
  • A spiral staircase with a central light fixture.
    Granet Museum
    6 min walk - 0.6 km
  • A Gothic cathedral with a tall bell tower, large arched windows, and statues.
    Saint-Sauveur Cathedral
    9 min walk - 0.8 km
  • Place d'Hotel de Ville
    8 min walk - 0.7 km
  • Hôtel de Caumont - Centre d'Art
    8 min walk - 0.7 km

Getting around

  • Aix-en-Provence Station
    15 min walk
  • Marseille - Provence Airport (MRS)
    31 min drive

Restaurants

  • Le Forbin
    4 min walk
  • L'Incontournable
    5 min walk
  • L'astoria
    3 min walk
  • Panaca
    4 min walk
  • Café du Palais
    2 min walk

About this property

Hôtel des Arts

  • Hotel located in Aix-en-Provence Historic Centre
  • Hôtel des Arts provides amenities like a free daily manager's reception and a terrace. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Continental breakfast (surcharge), luggage storage, and smoke-free premises
    • Concierge services, multilingual staff, and coffee/tea in the lobby
  • Room features
  • All guestrooms at Hôtel des Arts include comforts such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 to 8 for adults and EUR 7 to 7 for children
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 8 to 8 for adults, and EUR 7 to 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hôtel des Arts pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hôtel des Arts?

Check-in start time: 3:00 PM; Check-in end time: 10 PM.

What time is check-out at Hôtel des Arts?

Check-out is at 11 AM.

Where is Hôtel des Arts located?

Located in Aix-en-Provence Historic Centre, this hotel is steps from Aurelian Way, Theatre de la Fonderie, and Fontaine d'Argent Theater. Eglise de la Madeleine and Place des Precheurs are just steps away. Aix-en-Provence Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel des Arts Reviews

7.2

Good

7.6

Cleanliness

8.2

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 43 reviews
Rating 8 - Good. 20 out of 43 reviews
Rating 6 - Okay. 9 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wk st valentin

Bon accueil.. Chambre agréable, lavabo dans la chambre un peu gênant, on entend les voisins ennuyeux.. Dans l'ensemble c'était bien.
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
dommage pas de possibilité d'arrêter la voiture près de l'hôtel pour descendre les bagages
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Hôtel bien situé et propre mais la personne qui nous a accueillis n'étais vraiment pas agréable et il a eu un ton vraiment pas appréciable.La chambre étais vraiment petite Il n'y avais pas de frigo dans la chambre et contrairement à ce que l'hôtel a dis que les frigos n'étais que dans les hôtel 4 étoiles c'est faux j'ai fais beaucoup d'hôtel en France et à l'étranger et c'était bien souvent des 3 étoiles et tous avais des frigos.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité-prix

En général c'était très agréable. Hôtel très bien situé, propre, confortable, avec le personnel amiable et courtoise. L'isolement sonore n'est pas excellent (si le voisin claque la porte, tout l'hôtel est réveillé !). La taille des chambres ne me dérange pas - pour ce prix et pour cette localisation, c'est juste. Excellent rapport qualité-prix.
Stayed 6 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Endroit propre, séjour bien passé dans cet hôtel.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Нет лифта.Жил на 4м этаже...
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Infect

Moisissure sur les murs,essuies d un blanc douteux,quasi insalubre.seul le personnel est sympa.a fuir.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je reviendrai

47 euros la nuit à Aix en Provence ??? Je ne pense pas qu' il soit possible de trouver mieux ... Accueil sympathique, propreté, lit confortable.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Building definitely could use updates though- old everything. Bed and pillows we’re comfortable. Bathroom door was a plastic accordion type door that had broken and off the track and wouldn’t close all the way. Very tiny shower stall with low water pressure. Very small room, but we were there only one night and don’t need much room. No hair dryer, so bring your own.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Bien

Petit hôtel bien placé accueil très sympathique les chambres sont petites mais confortables climatisées
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L'emplacement est bon, le reste décevant. Le digicode ne marchait pas, les informations de la réception n'étaient pas correct, les plafonds dans le cage d'escalier trop bas, la chambre au quatrième étage sans ascenseur, moisie dans la douche minuscule. Le pire des hôtels à Aix-en-Provence.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness
Climbing 4 floors on narrow winding staircase is a challenge even with light luggage. Hope for a low floor. Keypad entry system does not always work as it s should. Room is small but ok and location is good just 4 min walk to main areas.
Stayed 5 nights in Jul 2019
Verified review

6/10 Okay

posizione ottima ambiente spartano ma pulito rapporto qualità prezzo ottimo per la qualità della località
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout le nécessaire présent dans un petit espacec

Grande disponibilité du patron
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Ubicación y trato

Edificio antiguo como corresponde a su magnífica ubicación muy cerca del casco histórico, tranquilo y de trato muy familiar
Stayed 4 nights in May 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Room comfort

Vraiment bof

Un hôtel idéalement situé malgré qu'il n'y est pas de parking à côté. Concernant l'accueil, très bon accueil avec un monsieur très gentil. Pour la chambre 3 ème étage sans ascenseur, chambres collées les unes aux autres avec aucune insonorisation. On entend le voisin se moucher. Ensuite la chambre est petite, pas très jolie, des toilettes où la lunette ne tient pas seule en l'air, une douche toute petite. Après pour le budget avec cette situation c'est pas trop mal mais je recommande un ibis budget qui est plus confortable.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is a value for money budget hotel. If you are just looking for somewhere central to get your head down with clean bedding and shower etc then this is it! Staff very friendly and despite being close to the busy Aix ring road there is surprisingly little noise in the room, the windows have triple glazing I think. Very short walk to centre of of Historic Aix and shopping. I will stay again.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very small but good!

The hotel staff and friendly! However it is quite small! Very clean though and the breakfast was good. Area is good (however wouldn’t want to be wondering around in the dark alone!) and about a 10-15 min walk to the main shopping centre and airport bus stop!
Stayed 4 nights in Mar 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
L’établissement est bien placé, l’état de la chambre est correcte mais le personnel est très désagréable ce qui gâche tout.
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Disliked: Staff & service

Très mauvais accueil !

Lors de mon arrivée à l'hôtel, la personne de l'accueil m'explique que ma réservation hotels.com n'a jamais été confirmée de leur part. Qu'elle n'a pas été prise en compte car il venait seulement de la voir. Le monsieur me reproche également de ne pas avoir répondu au téléphone alors qu'il essayait de me joindre. Je précise que j'avais effectué ma réservation au moins une semaine avant mon séjour et que je suis arrivée à l'hôtel dans les heures prévues pour le check-in. Cette personne s'est montré désagréable alors que le problème venait clairement de leur part... Et qu'il n'y avait pas de problème en soi car une chambre était disponible ! Rien à reprocher au quartier, la chambre n'a rien d'extraordinaire mais elle fait l'affaire pour une nuit. J'ai laissé un premier avis concernant le mauvais accueil sans détailler... Le gérant m'a répondu que j'étais antipathique et qu'il ne m'accepterait plus dans son établissement. J'en suis ravie. Je ne vois pas ce qui peut donner envie de séjourner là-bas. Sauf si on apprécie les sueurs froides à s'imaginer sans hôtel un samedi soir à 20h !
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La chambre est très petite mais pour une nuit c'est parfait : tout est propre, c'est tout ce qu'on demande.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé. Chambre petite mais fonctionnelle et literie confortable.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hôte Très bien situé, très petite chambre mais très propre et lit confortable.
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Accueil deplorable. L hotelier m a reprocher que j arrivais au dela de 22h00 sachant su il etait prévenu
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Le personnel de l’hôtel est très accueillant. Les chambres sont petites mais bien entretenues.
Stayed 1 night in Nov 2018