2/10 Terrible
Kim
Jun 2, 2024
Disliked: Staff & service
The stay was ok. It was a long overnight trip, so I took our fur baby, an emotional support dog. The paperwork is legit. As we checked out, we noticed we had a pet fee of $75. Now, it’s not about the money. My review that the night attendant said my husband and I snuck him in was a lie. We always use the side doors; just never one that liked to go through the front lobby but to check in, and clearly, she saw the dog. She couldn’t have told that lie, so if you stay here, ensure you get all the correct information. Also, she tried to bash the third party we used, Expedia. I think, as in customer service, you should not try to provide false information and compare prices unless that's your expertise
Kim
Stayed 1 night in May 2024