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Homewood Suites by Hilton Albany Crossgates Mall, NY

3.0 star property
Shoppers appreciate the convenience of staying steps from Crossgates Mall while unwinding in a comfortable retreat with an indoor pool and basketball court

Choose dates to view prices

Homewood Suites by Hilton Albany Crossgates Mall NY, beside Crossgates Mall, offers travelers complimentary breakfast and a lobby fireplace. Guests can enjoy the basketball court, indoor pool, high-speed WiFi, and gym to maintain fitness routines.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ₩197,157
₩225,744 total
includes taxes & fees
Apr 9 - Apr 10

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

49-inch flat-screen TV with digital channels, TV

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing) | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch flat-screen TV with digital channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Located in Albany, Homewood Suites by Hilton Albany Crossgates Mall, NY is connected to a shopping center. Albany Pine Bush Preserve and Spring Pond Bog reflect the area's natural beauty and area attractions include Cultural Education Center and The Egg. Henry Hudson Planetarium and Destroyer Escort Historical Museum are also worth visiting. Enjoy the great outdoors with hiking/biking trails, horse riding, and mountain biking, or hop on a bike rental nearby and explore all the area has to offer. Visit our Albany travel guide
Map
1651 Western Avenue, Albany, NY, 12203

What's nearby

  • State University at Albany
    University at Albany
    4 min drive - 2.9 km
  • Crossgates Mall
    3 min walk - 0.3 km
  • Regal Crossgates
    8 min walk - 0.7 km
  • Albany NanoTech Complex
    4 min drive - 3.9 km
  • Broadview Center
    5 min drive - 3.3 km

Getting around

  • Albany International Airport Station
    9 min drive
  • Albany Intl. Airport (ALB)
    9 min drive

Restaurants

  • Dunkin'
    3 min drive
  • Dave & Buster's
    7 min walk
  • Starbucks
    6 min walk
  • McDonald's
    3 min drive
  • Maggie McFly’s
    6 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

Hotel near University at Albany
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby at Homewood Suites by Hilton Albany Crossgates Mall, NY. Active travelers can enjoy basketball at this hotel. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and meeting rooms
  • A water dispenser, a computer station, and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 96 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 49-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 21 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Frequently asked questions

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Homewood Suites by Hilton Albany Crossgates Mall, NY?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Albany Crossgates Mall, NY on Apr 9, 2026 start from ₩197,157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Albany Crossgates Mall, NY pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-out is at noon.

Where is Homewood Suites by Hilton Albany Crossgates Mall, NY located?

Situated in Albany, this hotel is within a 15-minute walk of Crossgates Mall and Regal Crossgates. Bob Ford Field at Tom & Mary Casey Stadium and Broadview Center are also within 2 mi (3 km).

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Reviews

Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 288 out of 454 reviews
Rating 8 - Good. 89 out of 454 reviews
Rating 6 - Okay. 32 out of 454 reviews
Rating 4 - Poor. 25 out of 454 reviews
Rating 2 - Terrible. 20 out of 454 reviews

Reviews

8/10 Good

Sandeep

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, very courteous staff. Close to shopping,close to highways. Breakfast was fresh and dining area was spotless
Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was clean. Breakfast was very good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kinshasa

Liked: Cleanliness, amenities, property conditions & facilities
The check in was great and the staff was friendly. The room was clean and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was great. The hotel room was excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very clean , quite and spaced
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big area but people still have trouble finding the way in when driving. Beautiful inner sitting area and comfy by the faux fireplace. 2 area to eat, one upscale and one casual. Nice, friendly staff at the front desk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping and Kitchen staff were amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping!
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our needs. Free laundry was an amazing amenity.
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly staff, spacious and comfortable room.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

I felt the place was amazing it was clean and convenient plus comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Nice hotel. Close to shopping and colleges
Stayed 2 nights in May 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when you’re visiting family!
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel… super clean
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Crossgates is right behind us and the University is just a few minutes away. Great price for a spacious suite. Gave me and my son room to have our own space. Nice front desk staff and great free breakfast. If he chooses SUNY Albany, this will be our go to hotel!
Stayed 1 night in Jul 2025

8/10 Good

Ledina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice room. Staff service is great
Stayed 1 night in May 2025

10/10 Excellent

Quadasia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the staff were friendly and they gift you something at check in..
Stayed 10 nights in Jul 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the highway and mall.
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was very clean and spacious for all of us there. Also the staff was very friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Beds are very comfortable and everything was very clean.
Stayed 2 nights in Jan 2024

10/10 Excellent

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I got for my family of 6 was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my saty. The choices of breakfast was really good. The facility was clean and quiet. The mall is across the road from the hotel. I will book again during the First in Math Tornament. I had a restful stay. Keep up the good work!!
Stayed 2 nights in May 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it had 2 breakfast areas to choose from. Our room was ready even though we were a little early for check in. The staff was friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vsevolod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great breakfast.

Hotel has excellent. Great breakfast. Business center was convenient. Everything was easy and comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with outstanding Staff

Outstanding staff and very friendly and helpful. Beautiful Facilty! Next door to the Mall and great restaurants is a plus. Pillows were very uncomfortable and need updating.
Stayed 2 nights in Nov 2024