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We stay here every night before flying out of Tyson. Very convenient, and it takes the stress out of trying to catch a plane. No traffic worries, no trying to find parking at the last minute, no waiting for a ride, just leave the room and walk over to the terminal to check in. For us, it is worth the price.
This hotel was fine for one night prior to our flight. Bed was relatively comfortable. There were only 2 towels in the bathroom was my only complaint. Nothing fancy or memorable. Very convenient.
Tracy Lynn
Stayed 1 night in May 2024
Response from Monique Ayala - Front of House Manager on May 25, 2024
Thank you for your recent stay! We appreciate your feedback.
Traveling out of TYS, I conveniently dropped mu rented car the easily walked to the hotel to sleep. The next morning I walked easily to the airport taking about 3-4 minutes to get there.
Adel
Stayed 1 night in May 2024
Response from Monique Ayala - Front of House Manager on May 7, 2024
Thank you for your recent stay! We appreciate the feedback.
Response from Monique Ayala - Front of House Manager on May 2, 2024
Thank you for your recent stay! We will share this review with our staff to make sure everyone is delivering the best service possible. I want to apologize for the bad experience you had and will ensure that this issue is addressed.
this was like most other Hilton properties in cleanliness and overall wonderful stay.... however the pool and hot tub were like a small oasis! not just a regular hotel pool, this area was a true getaway and relaxing area! definitely won't book anywhere else whenever we're in Knoxville!
Nikol
Stayed 1 night in Mar 2024
Response from Monique Ayala - Front of House Manager on Apr 7, 2024
Thank you for your recent stay! We appreciate the feedback.
We found the fridge in our room still had rotten food from previous guests and a thc vape device under the bed that our 5 year old found.
Thomas
Stayed 1 night in Mar 2024
Response from Monique Ayala - Front of House Manager on Apr 7, 2024
Thank you for your recent stay! We apologize for the problems you experienced during your stay. I will report these issues to our Housekeeping department to ensure this does not happen in the future.
Response from Monique Ayala - Front of House Manager on Mar 21, 2024
Thank you for your recent stay! We appreciate the feedback.
8/10 Good
Amy
Mar 16, 2024
Liked: Cleanliness, staff & service, amenities
Room was very nice however the housekeeping didn’t actually clean it before we checked in. there was still trash and food on the floor. They came in immediately to clean it up. No QC on the cleaning.
Amy
Stayed 1 night in Mar 2024
Response from Monique Ayala - Front of House Manager on Mar 20, 2024
Thank you for your recent stay! We are not happy to hear that our Housekeeping Department fell short. We will definitely address this matter to make sure it does not happen in the future.
For the purposes of my trip this hotel was conveniently located. The staff was friendly, room was clean and for it being on the same property of the airport it was quiet. Reasonably priced as well. I would stay here again.
Demitra
Stayed 1 night in Mar 2024
Response from Monique Ayala - Front of House Manager on Mar 20, 2024
Thank you for your recent stay! We appreciate the positive feedback.
Response from Monique Ayala - Front of House Manager on Feb 29, 2024
Thank you for your stay! We appreciate the feedback.
8/10 Good
William
Feb 26, 2024
Liked: Cleanliness, staff & service, room comfort
Amazingly friendly staff
Staff was amazing from the front desk to the hotel bar and resteraunt staff to the doormen and shuttle driver even housekeeping, everyone was just so damn nice, pool and jacuzzi came in handy... only complaint i have are the rooms are a little outdated.. appliances tvs and outlets need to be updated for sure
But coopers is a great spot to eat and get great food from or have it sent to your room, breakfast was amazing so was everything else on the menu besides the pizza it was god awful lol
Hotel bar is a great spot, and just want to personally shout out the front desk manager markos and the bellman steve two great guys
William
Stayed 5 nights in Feb 2024
Response from Monique Ayala - Front of House Manager on Feb 27, 2024
Thank you for your recent stay! We appreciate the positive feedback!