Verified
10/10 Excellent
safa
Nov 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
safa
Stayed 10 nights in Oct 2025
Ak zhol
3.5 star property
Choose dates to view prices
Photo gallery for Ak zhol
Located close to MEGA Park and Zenkov Cathedral, Ak zhol provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a restaurant.
Reviews
6.06.0 out of 10
Popular amenities
- Breakfast included
- Spa
- Pet friendly
- Parking included
- Free WiFi
- Restaurant
The current price is ₩83,624
₩83,624
₩97,004 total
includes taxes & fees
May 22 - May 23
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About this property
Ak zhol
- Hotel near MEGA Park
- Located close to Zenkov Cathedral and Almaty Central Stadium, Ak zhol provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a restaurant.
- Other perks at this hotel include:
- Free self parking
- Express check-in, local meal delivery service, and concierge services
- A 24-hour front desk, coffee/tea in the lobby, and luggage storage
- Room features
- All guestrooms at Ak zhol include perks such as separate sitting areas and separate dining areas, as well as amenities like free WiFi and safes.
- Extra conveniences in all rooms include:
- Bathrooms with showers and hair dryers
- Separate sitting areas, separate dining areas, and a personal chef
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Policies
Check-in
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before 9:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed with a deposit of USD 100 per stay
Welcoming dogs and cats only
Smoking rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Property payment types
Important information
Optional extras
- Pet deposit: USD 100 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Is Ak zhol pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of USD 100 per stay. A cleaning fee of USD 100 also applies.
How much does it cost to stay at Ak zhol?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Ak zhol on May 22, 2026 start from ₩83,624, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Ak zhol?
Check-in end time: anytime.
What time is check-out at Ak zhol?
Check-out is at 9:00 AM.
Where is Ak zhol located?
Located in Jetysu District, this hotel is within 3 mi (5 km) of MEGA Park, Almaty Central Stadium, and Zenkov Cathedral. Almaty Opera House and Republic Square are also within 6 mi (10 km).
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
2.0
Amenities
6.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
Reviews
Verified
2/10 Terrible
Terry
May 12, 2026
Disliked: Staff & service, amenities, property conditions & facilities
When we got to the hotel they said they don't participate with Hotels.com and refused to accept our voucher even after we showed them both hard copy and email versions of the voucher. No one actually spoke any English so we had to use translation programs on our phones to communicate. We paid to stay there anyway. It turned out that the location was outside of the city center and hard to get to. The air conditioning leaked water into the room so we had to turn it off. Breakfast was very poor quality. They didn't clean our room during the 3 nights or even give us clean towels or a new roll of toilet paper. Getting anything resolved was difficult due to language.
Terry
Stayed 3 nights in May 2026