Find Hotel with a Concierge in Altiplano

"the stay was great"

"We stayed at hotel in August 2016 and it took me months to receive refund of extra charges for services which were not rendered. I tried to avoid writing review but I think it will be helpful for other tourists to learn from our experience. Hotel looks beautiful online but reality is different. Experience requires long travel time from airport to lake (approx one hour) and boat ride (not safe according to north american/european standard) of one hour- We were fine with this part as its...

"no dinner provided. very very cold rooms ,no heater working in both the rooms. very expensive rooms. very smelly rooms. was charged twice for my wine, once from me and once from my son."

"Beautiful hotel and nice staff. I do have one complain that I hope the hotel can improve on We came back late at night and tried to take a shower around 11 pm. There was no hot water and I spent a lot of time trying to figure it out. It turned out that the hotel turned the hot water off. I got very cold. It is not good at a city with 3700 meter elevation."

"Unique, clean, extremely accommodating. Inexpensive."

"Excellent customer service! We did some research about the area and knew it would be cold at night with limited heat, so we packed accordingly. Rooms were clean and the breakfast was great! We liked the fact that we had a safe place to stay without having to rush the trip and try to see everything in one day. Did Tiwanaku and museums on day one and Puma Punku on day two. We walked around and ate at a restaurant in town, great food and the locals were very friendly. We speak no spanish but had no...

"Love everything in the hotel .....wonderful stay"