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Reviews of Sheraton Amsterdam Airport Hotel and Conference Center

4 out of 5
Sheraton Amsterdam Airport Hotel and Conference Center
Schiphol Boulevard 101, Schiphol

Reviews

9.2

Wonderful

Rating 10 - Excellent. 797 out of 1134 reviews" "
Rating 8 - Good. 211 out of 1134 reviews" "
Rating 6 - Okay. 71 out of 1134 reviews" "
Rating 4 - Poor. 21 out of 1134 reviews" "
Rating 2 - Terrible. 34 out of 1134 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
The water pressure of the shower was poor.
Stayed 1 night in May 2024
Response from Duty manager on May 23, 2024
Dear Jeroen,Thank you for taking the time to review your stay with us and for choosing our hotel. Kindest regards,

10/10 Excellent

Robert-Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel wanneer je vroeg moet vliegen. Checkin duurde erg lang als gevolg van een storing.
Stayed 1 night in May 2024
Response from Duty manager on May 21, 2024
Dear Robert-Jan,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Vykinta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Duty Manager on May 21, 2024
Dear Vykinta,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great beds.
Stayed 1 night in May 2024
Response from Duty Manager on May 20, 2024
Dear Robin,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Gerard, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the best airport hotel I've ever stayed at. Comfortable, quiet, great views of Schiphol and excellent interactions with staff. I'd have no hesitation booking again.
Stayed 2 nights in May 2024
Response from Duty Manager on May 20, 2024
Dear Gerard,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Michele, Carlsbad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 1 night in May 2024
Response from Duty manager on May 20, 2024
Dear Michele,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Stanley, Scottsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rivals the Sheraton in CDG airport as the nicest in-airport hotel we have ever stayed in Europe. Excellent bar, with great food items in the hotel.
Stayed 1 night in May 2024
Response from Duty Manager on May 22, 2024
Dear Stanley,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

James, Hudson

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Duty Manager on May 14, 2024
Dear James,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

ibel, buenos aires

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if you need to fly in the morning
Stayed 1 night in May 2024
Response from Duty Manager on May 14, 2024
Dear Ibel,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in May 2024
Response from Duty manager on May 11, 2024
Dear Robert,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Dianne Theresa Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right at the airport. Very convenient! Staff very personable. Rooms very clean and quiet. I would stay here again.
Stayed 1 night in May 2024
Response from Duty manager on May 11, 2024
Dear Dianne,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

6/10 Okay

Choo

Liked: Cleanliness, property conditions & facilities
LOCATION! LOCATION! LOCATION!! This hotel has a fantastic location being attached to Schipol airport. Very convenient for shopping and dining at Schipol airport plaza. Very convenient for getting a train anywhere. Also convenient if you want to take Kukenhof Express bus to the tulip gardens but it is a LONG walk from the airport. The room attendant was average. After being on a cruise where the stateroom attendants were beyond excellent, it was hard to get used to the housekeeping staff at a hotel. It’s not just this hotel but others too. They left my dirty mugs and glasses in the room without replacing them. They did not replenish tea bags that I had used, for example. But overall, it was a good stay.
Stayed 3 nights in Apr 2024
Response from Duty Manager on May 11, 2024
Dear Choo,Thank you for taking the time to write this review. I apologize for the bad experience you had during your stay. I am very disappointed to hear that our housekeeping staff did not meet your expectations. Your remarks have been noted, and I personally will make every effort to remove all shortcomings as soon as possible. We will do everything in our power to exceed your expectations next time.Kindest regards,

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay at if you have a flight the next day or need to catch a train. And the staff is usually very good.
Stayed 1 night in May 2024
Response from Duty Manager on May 8, 2024
Dear Carl,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location proximity to airport
Stayed 1 night in May 2024
Response from Duty manager on May 20, 2024
Dear Philip,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Duty Manager on May 9, 2024
Dear Mike,Thank you for taking the time to review your stay with us and for choosing our hotel. We hope to have the chance to welcome you again!Kindest regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Duty Manager on May 8, 2024
Dear David,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a hotel at the airport, this one is amazing! Super helpful staff, good food and super quiet, didn’t hear any plane noises at all.
Stayed 1 night in May 2024
Response from Duty manager on May 7, 2024
Dear Daniel,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Tomasz, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is literally at the airport and it is perfect for people who need to stay overnight and leave Amsterdam early in the morning. Rooms are spacious with a nice view of the runways and terminals. They have multiple restaurants with nice food as well.
Stayed 1 night in Apr 2024
Response from Duty Manager on May 7, 2024
Dear Tomasz,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Steven

Liked: Cleanliness
Overall, you pay for being close to the airport. Room was good size and bathroom was nice, but the bathroom door squeeked so loudly it woke up my spouse each time I needed to use it at night.
Stayed 1 night in May 2024
Response from Duty Manager on May 2, 2024
Dear Steven,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Duty manager on May 1, 2024
Dear TerryWarm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Thomas, Atlanta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Duty Manager on May 1, 2024
Dear Mr. Thomas,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Duty Manager on Apr 29, 2024
Dear Eric,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Raymond Santos

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
East access to the plane and trains to the city.
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 29, 2024
Dear Raymond Santos,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay here the night before a flight and it never disappoints. Friendly reception, nice lounge, clean room and comfortable beds and quiet. Maybe pricey but well worth it for not having to battle the traffic the day of flying!
Stayed 1 night in Apr 2024
Response from Duty manager on Apr 29, 2024
Dear Laura,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient pre flight
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 26, 2024
Dear Philip,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regrads,

10/10 Excellent

Marcel, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Duty manager on Apr 26, 2024
Dear Marcel,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 26, 2024
Dear Jan,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

6/10 Okay

Mary Lou

Liked: Cleanliness
Limited dining
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 25, 2024
Dear Mary Lou,Thank you for taking the time to review your stay with us and for choosing our hotel. We hope to have the chance to welcome you again!Kindest regards,

4/10 Poor

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Response time at the gate when arriving by a hotel approved taxi was dreadful. Driver rang more than 5 times, then resorted to dialing the number listed at the gate with no response. Female guest riding in the taxi had to get out, enter the hotel find reception on the 2nd floor (no one available on the 1st floor), wait in line at reception to finally get someone to open the gate for the taxi, then go back down to the 1st floor to retrieve luggage. No trolleys or bell hop available to assist. This morning, we waited on the phone for at least 10 minutes to find out the check out time (our flight was delayed) before anyone answered the phone. No info in room or easily available on hotel app. For the exorbitant room rate and restaurant rates charged at this hotel, surely someone could be hired to answer the phone in a timely manner or to use technology to provide timely back up when phones are ringing. Not a satisfied customer!!!!!
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 23, 2024
Dear Richard,Thank you for taking the time to write this review. I apologize for the bad experience you had during your stay. I am very disappointed to hear that our service did not meet your expectations. Your remarks have been noted, please know that it was never our intention with the barrier not opening. Thank you for providing feedback and we will make sure to be sharper on this.Please let us know if I can arrange something for your next reservation and to give you a very warm welcome!I hope we receive a second chance to make your next stay memorable Kindest regards,

8/10 Good

Carlos

Stayed 1 night in Apr 2024
Response from Duty Manager on May 14, 2024
Dear Carlos,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

2/10 Terrible

kelly

Stayed 1 night in Apr 2024
Response from Duty Manager on May 11, 2024
Dear Kelly,Thank you for offering up this feedback. I’m very disappointed however to hear that you felt that our service wasn’t up to scratch. At Sheraton Airport Hotel we’re always looking to improve, so if you were willing to share more about your experience I’d be very appreciative.By providing the feedback we as hotel will take action to make improvements!Kindest regards,

8/10 Good

oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not much to say really. I only spend a night here if I have an early morning departure. I never eat there but the room is fine - modern and clean. So no complaints.
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 18, 2024
Dear Oliver,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice airport hotel. Very comfortable bed, quiet room, convenient location, friendly staff and excellent food in the Commune restaurant.
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 18, 2024
Dear Thomas,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Aimee, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to airport for early flight
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 18, 2024
Dear Aimee,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Kitty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for early departures.
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 16, 2024
Dear Kitty,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 16, 2024
Dear Timothy,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Won, Langley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is perfect for airport transportation.
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 15, 2024
Dear Won,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was an excellent spot for our early morning flight. Clean, comfortable and had everything we needed. A bit pricey, but we got what we paid for. Food was good too!
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 15, 2024
Dear Tina,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Tan, Anaheim Hills

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location to stay to visit Keukenhof and the city when flying into Amterdam. Exceptionally clean and modern hotel with great tasting breakfast
Stayed 3 nights in Apr 2024
Response from Duty Manager on Apr 15, 2024
Dear Tan,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Daria, Roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 12, 2024
Dear Daria,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

2/10 Terrible

Silviya

Traveled with family
Disliked: Amenities
Overpriced hotel. Dirty towels. No mini bar. No quality coffee machine. 38 euro for breakfast this is such a joke hotel.
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 11, 2024
Dear SilviyaThank you for taking the time to review your stay with us and for choosing our hotel. Your remarks have been noted, thank you for providing feedback.Kindest regards,

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the middle of Schipol Airport.
Stayed 1 night in Mar 2024
Response from Duty Manager on Apr 11, 2024
Dear Joanna,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyper efficient. Immaculate. We took the airport luggage rack to the room. Can’t beat that. Smart move. Book it!
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 9, 2024
Dear Mark,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious
Stayed 3 nights in Apr 2024
Response from Duty Manager on Apr 9, 2024
Dear Dale,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Donna, Bellaire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 9, 2024
Dear Donna,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility next to the airport
Stayed 1 night in Jan 2024
Response from Duty manager on Apr 9, 2024
Dear Greg,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

nancy

Stayed 1 night in Apr 2024
Response from Duty Manager on Apr 25, 2024
Dear Nancy,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Property perfect location for quick overnight
Stayed 1 night in Mar 2024
Response from Duty manager on Apr 3, 2024
Dear Harrison,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a smart hotel. Mandatory €50 deposit at check in irrespective of whether you have pre paid or not. Coffee machine is hidden in the wardrobe. Limited space and water tank doesn’t come off so you have to fill it with the little kettle. A minor gripe. Bed firm and comfortable. Overall a good hotel with expensive food and drink
Stayed 1 night in Mar 2024
Response from Duty Manager on Mar 29, 2024
Dear Grant,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Mariacristina

Business traveler
The hotel is excellent and convenient but I wish that someone did not leave the alarm on for 6:22 am. And who needs alarms any longer when there are cell phone??? Just remove them and save electricity
Stayed 1 night in Mar 2024
Response from Duty Manager on Mar 28, 2024
Dear Mariacristina,Thank you for taking the time to review your stay with us and for choosing our hotel. We hope to have the chance to welcome you again!Kindest regards,