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"Room spotless and functional. Front desk staff and food service outstanding. Shuttle great. Web perfect. A bit strange: hotel brags about being anti-plastic; so there is no bottled water in rooms in spite of a coffee-maker and nice glasses. This presumes that tap water is OK. It seems to be. Time will tell."

"From the courteous attention to the scrumptious breakfast Dann Carlton is our favorite hotel in Quito. Don’t forget the pool, gym, sauna and steam room please "

"Room was excellent! It was clean and it had everything one could need. Most importantly, the people at reception made the difference. Maria Teresa Yela, provided me with a superb attention. Made me feel like a king. Thank you all!!"

"The stay was excellent."

"Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel."

"From the beginning, the rooms were amazing. The front entrance was spotless. The breakfast was awesome. The location can’t be any better."

"Great service "

"Very nice breakfast and the service was outstanding. Anything we needed the staff was quick to jump at what we needed. Lovely experience."